Family Services Coordinator I

Hourly Pay Rate: $23.23

Sign on Bonus: $2,000.00

Catholic Charities’ Head Start/ Early Head Start programs promote school readiness and family self-sufficiency through holistic services.

Catholic Charities of Baltimore, Baltimore City Head Start is currently seeking a Family Service Coordinator I, who will organize, implement, and track program activities within the Health and Family and Community Partnership service areas. Work in partnership with education and disabilities team members, recruit and enroll children and develop and implement Individualized Family Partnership agreements with parents. Act as community liaison for the program. Plan family activities and promote family engagement.  The work schedule is Monday – Friday, 8:30am – 4:30pm.

JOB DUTIES & RESPONSIBILITIES:    

• Establish productive collaborative relationships with parents/caregivers. Convey messages that are respectful, patient, relaxed and demonstrate an interest in the child and family. All interactions will help children and families feel valuable, competent, and cared for and should demonstrate positive guidance and collaboration.
• Identify and utilize state and local resources for the child and family. Familiarizes the parents with available resources in the area served and makes and accepts referrals for the children and families to and from other community agencies.
• Link the child and the family into an on-going health system and set up preliminary screenings (physicals, immunizations, and dental checkup) for each child entering the program.
• Assist with the organization and oversight of the procedures for program recruitment in conjunction with the Eligibility, Recruitment, Selection, Enrollment, and Attendance (ERSEA) Coordinator.
• Organize and implement parent training and group activities based on identified needs. Serves as instructor for designated training sessions and activities.
• Establish and maintain updated individual health records on Head Start children following regulations and established guidelines.
• Performs other duties as assigned.

EDUCATION REQUIREMENTS:            

• Family Services Coordinator I (433000) – Associates degree in a human service or related field.
• Family Services Coordinator II (433200) - Bachelor’s degree in a human service or related field.
• Family Services Coordinator III (433300) – Master’s in Human Services or related field.

A combination of education and experience may be considered in lieu of a degree.

REQUIRED SKILLS & ABILITIES:                   

• Requires the ability to utilize computer systems and software necessary to perform position functions. Basic Windows PC, web browsing (i.e., Chrome, Internet Explorer, etc.), and Microsoft Outlook skills required. Other Microsoft Office application knowledge, such as Word, Excel PowerPoint, Skype, and OneDrive desired.
• Ability to relate to children and make the environment an enjoyable atmosphere.
• Knowledge of early childhood teaching strategies.
• Willing and able to accompany the children and parents on field trips and to actively participate with them in other activities.
• Remain flexible to the needs of the program including being available for evening meetings as needed. Must have reliable transportation and a current driver's license with no more than three points.
• Ability to act with discretion, tact, and professionalism in all situations.
• Effective conflict resolution skills.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT: 

• Light work that includes moving objects up to 20 pounds / occasionally 40 pounds.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Moving about to accomplish tasks or moving from one work site to another.
• Communicating with others to exchange information.
• Assessing the accuracy, neatness and thoroughness of the work assigned. Repeating motions that may include the wrists, hands and/or fingers.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution 
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.

Catholic Charities is an equal opportunity employer