Employment Specialist

Description

Provide employment assistance to individuals and families to achieve economic stability and security.

Essential Duties 

• Conduct and provide employment preparation training, including resume building, interviewing skills, interview etiquette, etc. to agency clients, in the form of a group setting as well as individually. 
• Conduct and provide job retention training on topics such as conflict-resolution, decision-making and problem-solving in the form of a group setting as well as individually.
• Assist with identifying the client’s career strengths and employment or educational potential.
• Document activities per program policies and as directed by supervisor; maintain client forms as indicated.
• Provide financial assistance in accordance with program policy and procedures; maintain accurate records of financial and other assistance provided to participants in the participant/client file, and in other appropriate data bases as indicated.
• Follow all policies and procedures regarding the agency including confidentiality.
• Maintain information and statistics per program guidelines; complete reports as requested and assigned by supervisor.
• Conduct and participate in outreach services to potential employers and employment agencies as needed and requested by supervisor.
• Attend agency and community meetings as requested; maintain working relationships with community agencies, including employers, employment agencies, probation and parole staff, to provide comprehensive services to clients and to stay abreast of current trends and available resources. 
• Attend in-service training including internal and external conferences/workshops as required, requested, and approved by supervisor.
• In all community activities, represent the agency’s mission, purpose, and philosophy to the community.
• Provide guidance and support to community volunteers working within the program. 
• Perform other activities as needed and requested by supervisor with the goal of attaining and maintaining efficient program operations.
• Provide client advocacy services as needed.
• Provide information and referral services to internal and external resources.
• Treat all internal and external customers with respect and exhibit positive behavior in dealing with clients, participants, co-workers, supervisors, volunteers and interns, partners, collaborators, and the general public.
• Work together with other staff to be a change agent so that the client/participant will be a productive, successful citizen.
• Perform other activities as needed and requested by supervisor with the goal of providing excellent quality of services for the clients/participants, the agency, and community.
• Other duties as assigned.

Requirements

Basic Qualifications

· Bachelor’s degree in human services, criminal justice, or a related field from an accredited school and program. 

Knowledge, Skills and Abilities

· Must demonstrate excellent verbal and written skills.

· Must be able to speak with confidence while public speaking.

· Knowledge of computers and software programs.

· Proficient in Microsoft applications. 

· Ability to interact positively with grantee, referral sources, other agencies, and community partners.

· Ability to work with diverse populations including those with a criminal record in a nonjudgmental manner.

· Must be able to handle multiple demands and priorities and have excellent time management skills.

I understand that as an employee of Catholic Charities I am expected to perform in a manner consistent with the stated characteristics as outlined on the Performance Based Evaluation form and the following mission characteristics:

• Follows the Catholic Social Teachings in all aspects while performing the job duties.
• Works collaboratively to achieve goals and resolves conflict to achieve the greater good.
• Respect for the diversity of talents and gifts of others and belief in cultivating those to promote personal and professional development.
• Demonstrates compassion and commitment for helping others improve their lives.