What are the responsibilities and job description for the Emergency Department Representative position at Catholic Health?
ED Representative
If you're looking for a great place to grow your career at a community hospital focused on excellent patient experience and nursing excellence, St. Joseph Hospital, a member of Catholic Health, may be what you are seeking. We offer career advancement, a rich tuition reimbursement program, medical benefits, a generous pension plan, 403B for retirement and PTO plan. Join us and Long Live Long Island where we care for Every Patient, Every Time.
Located in Bethpage, St. Joseph Hospital that provides comprehensive inpatient and outpatient medical, critical care and surgical services. Its Emergency Department cares for approximately 33,000 patients a year. Other vital services include an Ambulatory Surgery Unit, The Center for Sleep Medicine, Hyperbaric and Wound Healing Center, CHS Cancer Center, The Center for Speech and Swallowing Disorders, Diabetes Education Center and a full scope of outpatient radiology services, including Cardiac CT.
Responsibilities:
- Under the general direction of the Director and/or Manager, registers, admits and schedules patients to the Hospital Information System, gathers complete data necessary to assure timely reimbursement and accurate registrations.
- Communicates hospital policies, procedures and regulations to patients.
- Prepares patient charts, accurately dispositions and scans all relevant paperwork according to hospital policy and performs other duties as assigned.
- Collects insurance co-payments per department policy.
- Adheres to St Joseph Hospital and department policies/procedures and JCAHO/regulatory agency requirements.
- Demonstrates and promotes service excellence at all times.
Qualifications:
- High School diploma or equivalent required, some college or equivalent education desirable.
- One to two years in a health related field. Knowledge of EPIC and STAR.
- Previous registration, medical insurance background, medical terminology experience preferred.
- Excellence in Customer Service, interview and data accumulation skills, excellent computer/keyboard skills and internet skills are required.
- Ability to navigate from one software system to another efficiently.
- Must pass keyboarding test with ability to type 35 WPM.
At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes – to every patient, every time. We are committed to caring for Long Island. Be a part of our team of healthcare heroes.
Catholic Health is also proud to be voted one of Newsday's Top Places to Work on Long Island in 2018 and 2019 and Modern Healthcare's Best Place to work in both 2019 and 2020.
