What are the responsibilities and job description for the Banquet Server position at Cavallo Point?
ESSENTIAL JOB FUNCTIONS::
Other duties as assigned
- Handle all guest requests in a professional and courteous manner.
- Complete knowledge of the banquet menu
- Adequate wine and beer knowledge to field questions during service
- Able to work with other servers to execute proper sweep sequence.
- Ability to independently problem solve issues that arise in the banquet event room.
- Works with line staff and kitchen to deliver an exceptional dining experience
- Know sequence of service and follow the sequence of service
- Perform any side work task deemed appropriate by the Captains or Managers
- Maintain and follow high safety standards and personal conduct.
- Follow Company policies and procedures as established in the Employee Handbook, to include knowing and following the meal and the rest breaks policies.
- Embrace Cavallo Point Approachable Luxury Philosophy and Values, creating legendary memories with passion.
- Uniform cleanliness and proper attire at all times without exception
- Sincere and warm interaction with all guests/clients/vendors including consistent eye contact with a smile.
- Follow and deliver 5 Star services’ standards, delighting guests by anticipating their needs.