What are the responsibilities and job description for the Copier Service Technician position at CBM Business Machines?
As Copier Service Technician, you will be expected to:
Install, service, and maintain customer printers/copiers to ensure customer satisfaction. Perform corrective and preventative maintenance by diagnosing mechanical and technical problems and finding solutions. Stay up to date on training and certification for new products.
Copier Service Technician Responsibilities:
Troubleshoot and diagnose digital copier/printer/scanner/fax software and hardware issues.
Explain to customer status of work being done.
Evaluate equipment issues.
Respond to customer requests and demonstrate basic functionality to end user.
Record meter reads, maintain service activity reports, monitor supplies.
Utilize websites, technical manual, handbooks and technical publications to keep current with new equipment and enhancements to older machines.
Skills and Qualifications:
High School Diploma; Technical/career training is preferred
Canon and Oce Copier/printer experience preferred
Pass an industry specific aptitude test required
Training from manufacturer will be required
High aptitude for mechanical and electrical products
Knowledge of internet and networking troubleshooting
High level of professionalism
Strong interpersonal skills, able to communicate effectively with customers
Must be able to travel throughout assigned work area
Must hold valid & clean driver’s license and have reliable vehicle
Must be able to carry an array of various tools and service parts as needed for the job
Must be able to lift 75lbs
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
License/Certification:
- Driver's License (Required)
Work Location: On the road
Salary : $20 - $30