Portfolio Manager

(Full-time, Exempt, $86,200 - $120,700) Based on CCH’s Compensation philosophy, the majority of new hires are brought in at the minimum of the salary range.

Our Mission

CCH builds and manages quality, affordable housing in caring communities.

Vision

To transform communities by fostering human dignity, mutual respect, personal independence, and supportive environments

Our Values

Sustainability – Maintaining our own organizational health and viability and maintaining sustainable communities for our residents

Integrity – Striving for reliability and honesty in all that we do and say

Independence – Empowering people to age in place with dignity

CCH Beliefs

We are more than a home for residents. We are more than a job for employees.

Job Summary

We seek a Portfolio Manager (PM) to oversee the day-to-day operations of the assigned Portfolio by implementing policies, procedures and practices to enable each property to meet budgeted financial goals and achieve operational performance objectives. This portfolio is comprised of properties financed with diverse funding streams including federal low-income housing tax credit program, Project Based Section 8, and other affordable income restricted/low-income housing financing. The PM provides work direction and leadership to community management teams based at each property. Regional and/or national travel required based on assigned portfolio. A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements.

Key Responsibilities

• Provides overall direction and supervision of day-to-day property management with oversight responsibility for management of the properties within the geographic region.
• Performs standard supervisory functions, including, recruitment, hiring, on-boarding, training, coaching, mentoring, task assignment, performance evaluation, progressive discipline, conflict resolution and allocating staff resources.
• Ensures timely and accurate reporting for portfolio including vacancy and budget variances, staffing needs, upcoming inspections and others, as needed.
• Regularly visits site offices, inspects field operations and reviews periodic reports from community managers to determine progress of occupancy and maintenance projects.
• Monitors and ensures adherence to all policies and procedures related to compliance with the Landlord Tenant Act, Section 8, Fair Housing practices, LIHTC, and funding sources such as Housing and Urban Development (HUD); Partners with internal Compliance Team to ensure compliance issues are addressed in a timely manner.
• Responsible for resolving resident relation issues and escalated complaints from residents.
• Inspects properties to ensure the highest standards are maintained; evaluates maintenance, grounds, and housekeeping operations in areas of efficiency. Conducts periodic inspection of vacant apartments for market-ready condition.
• Assists in or develops corrective programs for properties, when needed.
• Supervises and coordinates preparation of annual operating and capital budgets; monitors and makes recommendations on budget performance and prepares monthly or quarterly summary report of same.
• Other duties as assigned.
  
  

Qualifications And Requirements

• Bachelor’s Degree from an accredited university strongly preferred.
• Current Certified Occupancy Specialist (COS) and Tax Credit Certification preferred.
• Travel within assigned region as needed to fulfill primary responsibilities and duties.
• Knowledge of Federal, State and Local Policies, and Fair Housing policies affecting low-income, Section 8 property management preferred.
• Excellent written, oral communication and presentations skills.
• Ability to manage effective teams and develop strategic solutions.
• Knowledge of basic financial management principles.
• Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with participants and in planning, implementing, and evaluating programs and services.
• Proficiency in MS Office Suite and knowledge of YARDI software.
• Specific knowledge of Tax Credit rules and regulations, current HUD knowledge preferred.
• Prior experience supervising staff.
• Knowledge of property maintenance function and prioritization.
• On-site Property Management and lease up experience.
• CCH conducts background checks on all candidates who have received a conditional job offer. Satisfactory completion of background check is a requirement of employment with CCH.
• A valid driver license, reliable personal vehicle, personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are essential job requirements. Consistent travel to CCH assigned communities is required.
  
  

Reporting Organizational Relationships

This position will report directly to the Director of Property Management and supervises the day-to-day activities and staff of one or more functional areas and performs related work as required.

Compensation & Classification

CCH is committed to paying competitive wages. The salary range for this position is $86,200 - $120,700. Based on CCH’s compensation philosophy, the majority of new hires are brought in at the minimum of the salary range. CCH has a competitive benefits package with health, dental, vision, and life insurance, 8% of an employer contribution for retirement, and more. This is a full-time, exempt position. This position is based at the CCH Central Office - Walnut Creek.

How To Apply

Please submit a resume and cover letter. Your cover letter should express your interest in working at CCH and your qualifications. We encourage you to list your LinkedIn profile on your application

Physical Demands

Physical demands include continual sitting, typing, and repetitive computer use for up to 8 hours a day. The position also requires frequent communication with others, including hearing and speaking clearly with individuals and groups, in person and via phone and video calls. These demands are representative of those that must be met to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

CCH is an equal opportunity employer. We strongly encourage applications from women, people of color, bilingual and bicultural individuals, and members of the lesbian, gay, bisexual, and transgender communities. Applicants shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, gender identity, color, marital status, or medical condition, including acquired immune deficiency syndrome (AIDS) and AIDS-related conditions. We encourage and will consider for employment qualified applicants with arrest and conviction records.

Applicants With Disabilities

Reasonable accommodation will be made so that qualified applicants who are disabled may participate in the application process. If you are seeking accommodation, please advise in writing at the time you apply.

Salary : $86,200 - $120,700