Senior Technology Product Manager

Requires in-depth, conceptual and practical knowledge of theories, principles and concepts and applies general knowledge of business and industry practices within technology product management. Understands key business drivers and builds knowledge of the company, processes and customers. Under a limited level of guidance, responsible for solving moderately complex problems following established policies and procedures. Responsible for product management and execution of growth plans for a technology product, product family or segment. Contributes to and improves technology products through compiling and evaluating research on online/digital product requirements, identifies enhancements to current features and functionality based on expertise in both marketing/product management and online/digital media. Interfaces with engineers, designers, suppliers and customers to develop online/digital media product requirements and specifications. Uses developed analytical skills to contribute to various aspects of the line of business in support of the organization’s goals and market needs which may include marketing strategies, marketing programs and tools, competitive analyses, market assessment, and product planning. Plans own work, and adjusts efforts to meet goals. Supports the achievement of goals through own personal efforts. Essential Duties and responsibilities Delivers all customer and shareholder outcomes, near-term and long-term, for CCH Axcess Audit solution set, including revenues, sales, retention and net promoter score Defines and delivers a strategically aligned, compelling customer experience. Works cross-functionally to ensure alignment and delivery of requirements. Develops and maintains multi-year roadmaps for assigned products in the solution set, including addition of new solutions as well as harvesting and rationalizing the portfolio Develops business cases to help prioritize investments within the solution set Identifies and tests new product innovation concepts to maintain a healthy solution pipeline Conducts market assessment and partners with other functions, including marketing, sales, business development, etc. to quantify market potential Conducts build/buy/partner assessments and makes recommendations Spends time in field with customers and prospects to understand current and future needs. Gathers and communicates market, competitor and customer insights, including via direct observation. Creates competitive responses, when appropriate. Manages business relationships with business partners Develops pricing models for new solutions, including for all product variations and bundles Defines target audiences for marketing messages, and associated value propositions for each audience group for offering groups Works across the organization to ensure product, operational, customer and sales readiness prior to any release or change Tracks and reports on performance for xxx offerings Analyzes performance of solutions to identify and pursue opportunities to enhance customer and shareholder outcomes Other Duties Performs other duties as assigned by supervisor. Job Qualifications Education: Bachelor’s degree from an accredited university, or equivalent experience Graduate degree in a business-related field preferred, especially MBA Experience: Minimum 3 years in product management for software products Experience in product management of a complex product portfolio preferred Experience in product management of B2B enterprise software products preferred Other Knowledge, Skills, Abilities or Certifications: Commercial mindset Business and financial acumen Qualitative and quantitative market research Effective communication – verbal and written Influencing Collaboration Planning and prioritization Solution orientation Analyzing and synthesizing information Track record of launching innovative solution through deep customer empathy Commitment to continuous improvement and challenging status quo Ability to effectively pivot between strategic and tactical activities Deliver results in times of opportunities and adversities Nimble, quick to respond and adjust Focus on customer satisfaction and continuous improvement Holds themselves and others accountable Ability to interact, communicate with and influence c-level executives About Us Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. Our employees are at the cornerstone of bringing our vision to life. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems. At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities. Join us and build a brighter future! Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide.  The company is headquartered in Alphen aan den Rijn, the Netherlands.  Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy & Cookies page.