What are the responsibilities and job description for the Wellness Center Member Services Representative position at CCM Health Brand?
POSITION: Member Services Representative
DEPARTMENT: Wellness Center
HOURS: 60 hours per pay period
UNION: Yes
UNION NAME: SEIU Local 113
GENERAL RESPONSIBILITIES:
We are seeking an individual that will create an overall positive experience for all wellness center members, prospective members, and guests. The Member Services Representative will maintain knowledge about memberships, programs, services and products offered by the wellness center. The Member Services Representative works under the direction of the Wellness Center & Community Health Director.
EDUCATION/TRAINING:
- High School Diploma or GED
- 1 years customer service experience
- Interest or experience in a fitness center setting or general fitness
SKILL(S):
- Background and/or passion for fitness and wellness
- Exhibits excellent interpersonal, communication, and organizational skills
- Working knowledge of Microsoft Office (Excel, Outlook & Word)
- Maintains the integrity of highly confidential business and member information
- Displays and promotes high standards of ethical conduct and behaviors consistent with organization standards
- Adapts well to change with the flexibility to adjust to schedule changes when needed
- Proven ability to work collaboratively
EXPERIENCE:
Receptionist experience preferred.
EXCELLENT BENEFITS:
Paid Time Off (PTO) – up to 26 days per year
- Single Health Insurance premium paid in full
- Affordable Family Health Insurance premiums
- Dental Insurance
- Life Insurance
- Vision Insurance
- Public Employee Retirement Association of MN (PERA)
- On-site Child Care Center
- Wellness Center Membership discount
CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
