Claim Clerk - In Office - Houston, TX

Overview

Claim Clerk

Location: Houston, TXSchedule: Monday - Friday, 7:00 AM - 4:00 PM or 8:00 AM - 5:00 PMCompensation: $20 - $22/hourWork Arrangement: In-office only (NO remote opportunities)

Disclaimer: The posted salary range for this position reflects the anticipated base pay for this role. Actual pay is determined based on factors such as qualifications, skills, relevant experience, internal equity, and location. Additional compensation may include discretionary bonuses, benefits, or other forms of compensation, depending on the role. The salary range provided is in compliance with state and local requirements and is intended to offer transparency to applicants. We encourage open discussions with our hiring team regarding any questions you may have about compensation and benefits for this position.

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K.  CCMSI conducts background checks in accordance with applicable federal, state, and local laws.

At CCMSI, we’re seeking a detail-oriented and organized Claim Clerk to join our dedicated workers’ compensation claim team in Houston, TX. This administrative support role is vital to ensuring the smooth operation of our claims process and delivering exceptional service to our clients. If you thrive in a structured, fast-paced environment and enjoy being an integral part of a team, this position may be the perfect fit for you.

Responsibilities

What You’ll Do

As a Claim Clerk, you will provide comprehensive administrative support to a specialized team handling workers’ compensation claims. Key responsibilities include:

• Managing incoming and outgoing claim-related correspondence, including matching, summarizing, and filing mail.
• Setting up new claim files and ensuring all documentation is accurately maintained.
• Assisting with bill follow-up and ensuring compliance with service standards.
• Responding to calls from providers and other stakeholders, relaying messages, or resolving basic inquiries.
• Backing up the receptionist as needed.
• Maintaining storage and organization of both active and closed claim files.
• Performing photocopying, summarizing medical records, and other clerical tasks to support claims processing.
• Collaborating with team members to ensure seamless service to clients.
• Adhering to strict confidentiality standards.

Qualifications

Why Join CCMSI?

• Employee-Owned: Be part of a company that values your contributions and rewards your success.
• Career Development: Opportunities for growth through structured training programs.
• Comprehensive Benefits: Enjoy 4 weeks of paid time off in your first year, 10 paid holidays, and a robust benefits package, including medical, dental, vision, life insurance, 401K, and ESOP.
• Engaging Work Environment: Join a team that prioritizes manageable caseloads and fosters a supportive and collaborative atmosphere.

What You’ll Bring

• High school diploma or equivalent required.
• Exceptional communication skills, both written and verbal.
• Strong initiative and the ability to meet performance goals.
• Dependable attendance during business hours.

Physical Demands

• Light lifting of objects weighing up to 15 pounds.
• Ability to stoop, bend, reach, and perform tasks requiring manual dexterity.
• Capability to sit or stand for extended periods (up to 7.5 hours).

Core Values & Principles:

Employees are expected to uphold CCMSI’s Core Values and Principles, which include performing with integrity; passionately focus on client service; embracing a client-centered vision; maintaining contagious enthusiasm for our clients; searching for the best ideas; looking upon change as an opportunity; insisting upon excellence; creating an atmosphere of excitement, informality and trust; focusing on the situation, issue, or behavior, not the person; maintaining the self-confidence and self-esteem of others; maintaining constructive relationships; taking the initiative to make things better; and leading by example.

Join a team that values integrity, passion, and enthusiasm. Start your career at CCMSI, where your skills and contributions truly make a difference!

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Salary : $20 - $22