What are the responsibilities and job description for the Provider Collaborator Coordinator position at CCS, Corporate?
Overview: The Provider Collaborator Coordinator serves as the relationship manager and provider of ongoing support to our collaborating physician network.
Duties and Responsibilities:
- Assist with the onboarding of collaborative physicians;
- Provide ongoing support to collaborative physicians;
- Collaborate with Human Resources on any performance management issues that may arise with physicians;
- Send and manage monthly audit process with collaborating physicians to ensure that they are compliant with state requirements;
- Conduct pay auditing function and manage invoice processing for payment to collaborative physicians;
- Coordinate with compliance team to ensure that collaborative agreements are in place in all states we are currently operating in and that we are meeting the requirements for each state;
- Ensure compliance with company standards and procedures;
- Coordinate and manage project tasks to ensure project delivery within allotted timelines;
- Monitor & report on business performance, trends & updates;
- Build strong and trusting relationships with our collaborative physician team; and Positive, passionate, energetic and solution oriented.
- Maintain compliance with Complexcare Solutions policies, procedures and mission statement;
- Adhere to all confidentiality and HIPAA requirements as outlined within Complexcare Solutions Operating Policies and
- Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position;
- Fulfill those responsibilities and/or duties that may be reasonably provided by Complexcare Solutions for the purpose of achieving operational and financial success of the Company;
- Uphold responsibilities relative to the separation of duties for applicable processes and procedures within your job function; and
- We reserve the right to change this job description from time to time as business needs dictate and will provide notice of such.
Job Requirements:
- Excellent phone etiquette;
- Highly organized with an aptitude for problem solving;
- Able to prioritize tasks and work independently;
- Strong knowledge in Excel; and
- Good mastery of MS PowerPoint Word and Outlook.
Education:
- Bachelor's degree in business management or related field preferred; and
- Experience in client management or customer service field is a preferred.
- Physical Demands and Work Environment:
- Sedentary work (i.e., sitting for long periods of time);
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
- Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
- Subject to inside environmental conditions; and
- Travel for this position will include less than 5% locally usually for training purposes.
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications listed in a job description. If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply regardless. ComplexCare Solutions is most interested in finding the best candidate for the job and you may be just the right person for this or other roles.
By embracing diversity, equity and inclusion we enhance our work environment and drive business success. ComplexCare Solutions strives to reflect the diversity of the communities where we operate and of our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.
ComplexCare Solutions is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.
The Company maintains a drug free work environment for all of its associates, which includes employees, contractors and vendors. It is unlawful for associates to manufacture, sell, distribute, dispense, possess or use any controlled substance or marijuana in the workplace and doing so will result in disciplinary action, up to and including termination of employment or the contracted relationship.
