What are the responsibilities and job description for the Cisco Service Technician II position at CCS INC?
Hybrid Position: Remote: Monday and Friday. Onsite: New York City, NY Tuesday, Wednesday, Thursday
Contract Position: 1 year
Qualifications:
- Associate Degree in Science or Professional experience
- 2 years hands on experience with Cisco related communications products
- Administer and maintain Cisco Call Manager and related hardware experience
- Administer and maintain Unity voice mailbox experience
- Administer and maintain Cisco Contact Center Enterprise suite experience
- Exceptional communication and interpersonal skills
- Strong Cisco CUCM/Unity Connection administration - telephone and voicemail systems
- Cisco CUCM 12.x experience
- Cisco Unity connection 12.x experience
- Experience programming associated with moves, adds, and changes
- Ability to define problems, collect data, establish facts and draw valid conclusions.
Responsibilities
- Intermediate technical level support to client requests for emergency, routine and remedial maintenance of complex telecommunications equipment and circuits
- Troubleshoot Cisco software and telecom systems via available logging
- Supports the development, design, installation and maintenance of internal and external client networks
Flexible work from home options available.
Compensation: $27.00 - $41.00 per hour
Elite ProTek
A better way to build your workforce.
We are a privately owned, leading professional services firm with nearly 15 years of experience in providing talent solutions. Elite ProTek Solution serves several Fortune 100 companies and is responsible for professionals on assignment across a wide range of industries.
Our Philosophy
Our Philosophy
- Bring people together with a purpose.
- Put a personal touch on an industry.
Our Value
- We’re supportive.
- We’re principled.
- We're accountable.
- We’re engaged.
- We’re transparent.
- We’re all-in.
Salary : $27 - $41