What are the responsibilities and job description for the PSR - Patient Service Representative position at CCSOC?
Medical Receptionist duties and responsibilities
As client-facing professionals, Medical Receptionists play a key role in representing a practice within the community. Duties and responsibilities for this role typically include:
- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing provider schedules and patient satisfaction with efficient scheduling
- Notifying providers of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
- Ability to multi-task
Job Type: Full-time
Benefits:
- 401(k)
- Paid sick time
- Paid time off
Medical Specialty:
- Cardiology
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Insurance verification: 1 year (Required)
- Customer service: 2 years (Required)
- Computer skills: 2 years (Required)
Work Location: In person