Senior Facility Coordinator

Make your next move an expert one. At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities. Why Colliers? Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career. BE Creative. BE Collaborative. BE Ambitious. Be all that and more at Colliers International. At Colliers International, we help leaders succeed by helping them build amazing workplaces, businesses and communities around the world. We do this by thinking differently, sharing innovative ideas and offering a unique and collaborative workplace where you can succeed. Who you are You’re always looking for opportunities to learn and expand your skills. You enjoy playing a central role in customer care by bringing superior organizational skills, attention to detail, and a positive attitude to everything you do. The Senior Facilities Coordinator is responsible for assuring high standards of customer service, unwavering optimism and professionalism at all times, including timely response to and resolution of any client’s requests or concerns. Key Responsibilities Act as first point of contact for on-site employees for all facilities management needs/ requests Ensure all routine maintenance tasks and work orders are routed to the appropriate technician, vendor partner or client representative and are completed timely and within established Service Level Agreements (SLA’s) Assist Facility Manager with: vendor management contract administration and certificates of insurance site inspections management of the computerized maintenance management system (CMMS) budgeting and accounting Support as needed with invoice processing and reporting requirements. Aid in bidding process and assist Facility Manager in their efforts to ensure compliance with policies and procedures. Promote and foster positive relationships with client and FM team and track service calls as required. Assist as needed with proper billing and charge backs. Other duties as assigned. Requirements The successful candidate will possess the following required degrees, certificates or competencies: High school diploma/GED equivalent; Bachelor Degree preferred 1 years of real estate property /facility management or related experience, or any similar combination of education and experience Knowledge and experience with work orders systems (CMMS / CAFM) Proficiency with Microsoft Office Suite Strong organizational skills; detail oriented Excellent oral and written communication and presentation skills Strong interpersonal skills: Ability to work with others well, give and take direction and to interface with decision makers in a professional manner and maintain confidential information. Proven record of excellent internal and external customer service Ability to handle a variety of work with minimal direction and supervision. A strong team player, service-oriented attitude and unwavering positive outlook Compensation and Benefits Competitive salary including a full range of health benefits, vacation plan, 401K and other benefits are available. Colliers International provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. #LI-JL1 Make your next move an expert one and join us as we lead the industry into the future. Direct applicants only please, no agencies. Colliers provides equal employment opportunity to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status or any other characteristic protected by law. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact accommodations@colliers.com We are enterprising. Our expert advice to property occupiers, owners and investors leads the industry into the future. We invest in relationships to create enduring value. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what’s right for our clients, people and communities. We attract and develop industry leaders, empowering them to think and act differently to drive exceptional results. What’s more, our global reach maximizes the potential of property, wherever our clients do business. At Colliers, we accelerate success.