What are the responsibilities and job description for the Move-In Coordinator - Full-Time position at Cedarbrook Senior Living?
Move-In
Coordinator
At
Cedarbrook Senior Living, we work hard every day to find out what “Celebrating
Life Every Day!” means to our residents and their families, then we help them
achieve these goals. We are seeking a dynamic Move-in Coordinator for our Bloomfield Hils community.
Responsibilities:
- Responsible
for all aspects of the residents move-in process to ensure the process
flows as smooth as possible.
- Welcomes
new resident to community, provides community and apartment orientation,
introduces new resident to the community ambassador.
- Assists
incoming residents with all facets of transition and move to the property
including providing keys, emergency fobs and general information.
- Conducts
lease signing and lease renewal signing with residents/families.
- Collects
insurance cards and medical information upon admission and as needed.
- Coordinates
and supports nursing with complete documentation for new Assisted Living
and Memory Care Residents.
- Coordinates
the refurbishing, cleaning and inspection of apartments after move-out and
before move-in with the Director of Building Services.
- Personally,
ensures apartment readiness for all resident move ins.
- Schedules
move in, move out dates, and on-site-transfers with the management team.
- Provides
a detailed calendar for all departments as resident and apartment changes
are made.
- Provides
Food and Nutrition team with a food preference sheet and photograph of new
residents.
- Communicates
incoming resident’s special needs or requirements to the appropriate
members of the leadership team.
- Makes
sure all information has been entered in the respective systems for a
smooth transition from the sales and marketing team to the daily
operations team.
- Assists
the sales and marketing department with production reports and correspondence
as needed.
- Supports
marketing team by assisting with tours, telephone inquiries, hosting
functions, and community outreach.
- Serves
as the Manager on Duty during assigned weekend and holiday shifts based on
the community calendar.
- Ability
to work flexible hours including possible nights and weekends, as needed.
- Valid
Driver's License required.
Education/Experience:
- Bachelor's or Associate degree or equivalent experience a must.
- Two-year
minimum experience of Sales and Marketing support or customer service
experience in a Senior Living community preferred.
Benefits:
We
offer a great Benefits package including Paid Time Off, Medical, Dental,
Vision, Life, 401(k) Retirement Savings plan etc.
Move-In Coordinator
At Cedarbrook Senior Living, we work hard every day to find out what “Celebrating Life Every Day!” means to our residents and their families, then we help them achieve these goals. We are seeking a dynamic Move-in Coordinator for our Bloomfield Hils community.
Responsibilities:
- Responsible
for all aspects of the residents move-in process to ensure the process
flows as smooth as possible.
- Welcomes
new resident to community, provides community and apartment orientation,
introduces new resident to the community ambassador.
- Assists
incoming residents with all facets of transition and move to the property
including providing keys, emergency fobs and general information.
- Conducts
lease signing and lease renewal signing with residents/families.
- Collects
insurance cards and medical information upon admission and as needed.
- Coordinates
and supports nursing with complete documentation for new Assisted Living
and Memory Care Residents.
- Coordinates
the refurbishing, cleaning and inspection of apartments after move-out and
before move-in with the Director of Building Services.
- Personally,
ensures apartment readiness for all resident move ins.
- Schedules
move in, move out dates, and on-site-transfers with the management team.
- Provides
a detailed calendar for all departments as resident and apartment changes
are made.
- Provides
Food and Nutrition team with a food preference sheet and photograph of new
residents.
- Communicates
incoming resident’s special needs or requirements to the appropriate
members of the leadership team.
- Makes
sure all information has been entered in the respective systems for a
smooth transition from the sales and marketing team to the daily
operations team.
- Assists
the sales and marketing department with production reports and correspondence
as needed.
- Supports
marketing team by assisting with tours, telephone inquiries, hosting
functions, and community outreach.
- Serves
as the Manager on Duty during assigned weekend and holiday shifts based on
the community calendar.
- Ability
to work flexible hours including possible nights and weekends, as needed.
- Valid
Driver's License required.
Education/Experience:
- Bachelor's or Associate degree or equivalent experience a must.
- Two-year
minimum experience of Sales and Marketing support or customer service
experience in a Senior Living community preferred.
Benefits:
We offer a great Benefits package including Paid Time Off, Medical, Dental, Vision, Life, 401(k) Retirement Savings plan etc.
