Asset Coordinator

Cellular Sales

Asset Coordinator

ClassificationExempt

Reports toIT Asset Manager

JOB DESCRIPTION

Summary/Objective

The responsibility of this role is to provide monitoring, support, execution and communication to internal stakeholders and external vendor relationships. The IT Asset Coordinator will establish service level communication, bridge data gaps and ensure IT Procurement and IT Asset management policies and procedures are being administered efficiently, accurately and within appropriate timelines.

Essential Functions

• Monitor and assess Asset and Procurement processes for accuracy and efficiency.
• Maintain Service Now database of software contracts, enterprise license agreements, hardware lifecycle, purchase information, entitlements and maintenance. 
• Work with Cellular Sales Market leadership to communicate Procurement and Compliance requirements.
• Oversees access to IT online services and portals including services, licensing, and support.
• Assist in development of IT Asset/IT Procurement related communication and procedures, to impact data tracking and optimization of Asset life cycles.
• Evaluate vendor hardware pricing model options and maintenance programs to ensure total cost of ownerships are optimized.
• Initiate internal audits to ensure compliance, handle end users licensing issues and/or corrective actions and coordinate software retirement/sun-setting to appropriate parties.
• Provide support for the creation and communication of Procurement and Asset management processes.
• Works with internal stakeholders or Product Owners to communicate manufacture related Asset changes and associated road map strategies.
• Identify and advise management and technical teams on license entitlements derived from software deployed.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

Supervisory Responsibilities

This position has no supervisory responsibility.

Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical DemandsMust be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to lift up to 50 lbs. and assist in transport/delivery of packages as necessary.  This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of WorkThis is a full-time position. Regular days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Work outside of business hours is also necessary to perform the essential functions of this role.

Travel

Travel is required for this position up to 20%.  

Required Education and Experience

Preferred Education and Experience

Bachelor's degree in Information Technology, Business or Accounting

Experience in Service Now ticketing system

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

Knowledge

• Ability to weigh business needs against security concerns and articulate to management.
• Knowledge of organizational politics and political tactics; ability to effectively navigate formal and informal communication and decision-making channels.
• Knowledge, insight, and understanding of business concepts and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.
• Working knowledge of Microsoft Office products, with strong knowledge in Microsoft Excel preferred
• Broad knowledge of IT Change Management processes preferred

Skills

• Strong writing and communication skills.
• Strong customer service orientation toward Business Units requiring financial consultation (responsive, consultative, collaborative and accurate).
• Strong leadership ability; able to work with a group to set its objectives and agenda, generate allegiance to those objectives, and guide and motivate achievement.
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner.

Abilities

• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions.
• Strategic thinking; Applies organizational acumen to identify and maintain focus on key success factors for the organization.
• Superior attention to detail.
• Ability to juggle multiple, competing, frequently changing time-sensitive deadlines and priorities
• Ability to work independently and without supervision.
• Ability to work effectively as part of a team.

AAP/EEO Statement [Insert AAP/EEO statement here, if applicable.]