What are the responsibilities and job description for the Information Technology Support position at CenterLine (Windsor) Limited?
Job Details
Job Description
We have an exciting opportunity to join our Team as we are actively recruiting for Information Technology Support responsible for assisting with software installation and troubleshooting, hardware deployment and troubleshooting, resolving daily computer support requests for users and monitoring the helpdesk phone line to assist with user calls. This position reports to the Information Services Supervisor.
Our company
CenterLine (Windsor), Limited is a recognized leader in manufacturing standard configured products and custom designed resistance welding, spot welding, arc welding and metal working equipment. A dynamic vertically integrated family-owned business since 1957, CenterLine is proud to be recognized as one of Canada s Best Managed companies. Our company is growing and offers additional career opportunities as you develop skills and gain experience. Please see our website WWW.CNTRLINE.COM for more details on opportunities within our company.
Commitment to our People
You belong here. You will gain extensive process and product experience to expand your knowledge and personal development in a family-oriented culture that promotes engagement and work/life balance.
What we re looking for
- Hardware replacement and repairs
- Hardware deployment
- Software installation, troubleshooting and configuration
- Monitor the help desk line for calls
- Incident resolution for day-to-day support
- User support in Active Directory and OIffice365
- Manage user security in adherence to CenterLine policies
- Participate in continuous improvement projects and initiatives
What you need to succeed
- Diploma or degree in Information Technology or a related technology field with computer experience in a business environment
- A basic understanding of networking, NTFS permissions and ACLs, computer hardware and Windows administration
- Windows Server environment with Active Directory an asset
- Office365 Administration
- Microsoft SQL Server experience an asset
- PowerShell/batch file scripting an asset
- Customer service experience an asset
- Written and oral communication
Additional Benefits
- Health, dental, vision care
- Life insurance
- Company matching pension plan
- Retirement benefits
- Tuition reimbursement
- Employee Profit Sharing Bonus
- Employee Assistance Plan
- Wellness Committee
- Additional company perks
Interested candidates should apply no later than January 29, 2025
CenterLine (Windsor) Limited is committed to having a workforce that is reflective of diversity, equity and inclusion and strongly encourages applications from qualified individuals from the designated groups.
In accordance with the Accessibility for Ontarians Act, 2005 and the Ontario Human Rights Code, Centerline Windsor Limited will provide accommodations anytime throughout the recruitment process to applicants with disabilities. If selected to participate in the recruitment, process, please inform the Human Resources staff of the nature of any accommodation(s) that you may require.
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