Medical Payment Poster

• Competently operates standard office equipment, EHR software(s), and phone system
• Contacts insurance companies to resolve unapplied cash.
• Demonstrates and applies basic knowledge of posting and multiple deposits from insurance payments such as lockbox, insurance, EFT/ERA, credit card, takebacks, offsets, etc.
• Ensures each batch balances to the bank deposit each day.
• Ensures all payments, denials, and correspondence received patients, insurance companies, etc., are posted into the EHR software(s) within 3 business day.
• Verify appropriate write-offs associated with EOBs and making adjustments to patients’ accounts.
• Assists collectors in researching and resolving cash application issues and completes all billing requests.
• Participates in month-end reconciliation process.
• Excellent verbal and written communication skills.
• Must be able to multi-task.
• Detail orientated and attentive to accuracy.
• May answers billing questions from patients, insurance companies, and Clients regarding insurance.
• Other duties as assigned

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty completely. The requirements listed below are representative of the knowledge skill and/or ability required.

Minimum Qualifications:

• To be eligible for remote portion, must have reliable Internet connection with a minimum download speed of at least 5Mbps, and upload speed at least 1 Mbps. Must have a dedicated work area with a door.
• High School or Equivalent (GED). Associate degree preferred.
• 2 years of cash posting experience or experience in a similar role.
• Proficiency with Microsoft Office Suite and Adobe. Must be able to work with Excel spreadsheets.
• Advanced 10-key data entry skills
• EHR experience is required. Preferred experience with NextGen, eClinicalWorks, and/or Epic.
• FQHC experience is a plus.
• Ability to organize and prioritize work and manage multiple priorities.
• Excellent attention to detail.
• Ability to research and analyze data.
• Excellent written and oral communication skills

• Competitive benefits package, including options to enroll in the following programs: Health, Dental, Vision, Life, Short Term Disability, Long Term Disability, Flex Savings Accounts
• 401 (k) Program with competitive company match
• Courtesy Plan, full time staff and their immediate family members are eligible for courtesy treatment at any HealthSource of Ohio office up to $500.00 per family
• PTO and Long-Term Sick Bank, full time employees earn up to 25 days per year in first calendar year: 15 days of Paid Time Off (PTO), and 10 days of Long-Term Sick Bank (LTSB)
• Credit Union Privileges, Sharefax Credit Union
• Quarterly Bonus Incentive Program

• Monday to Friday; no evenings, or weekends
• Potential hybrid remote position, up to 90-days in office training required. After training, may be eligible to work a hybrid-remote schedule which will include 2-3 in office days per week.