VP Credit Solutions and Loss Mitigation

Thank you for your interest in a career with Centra. A career at Centra Credit Union is more than a job; it is an opportunity to make a meaningful impact in our Members’ financial lives and our communities. Centra was established in 1940 and is headquartered in Columbus, Indiana. Centra is ranked among the top five largest credit unions in Indiana and among the most financially sound institutions in the United States. Centra serves Membership throughout central and southern Indiana as well as other areas like Jamestown, NY and Whitakers, NC. Centra Team Members enjoy excellent benefits, an atmosphere that fosters family and work-life integration, a heritage of strong values, a high level of Team Member engagement in achievement of results, and the opportunity for growth with the Centra Family. Credit Unions are Not for Profit, Not for Charity, But for Service. If these are the things that matter to you then please read on, we look forward to hearing from you.

Centra Credit Union has an exciting opportunity for full time VP Credit Solutions and Loss Mitigation in Columbus, Indiana.

ESSENTIAL FUNCTIONS:

This position may be required to perform additional duties as requested. Reasonable accommodations may be made to enable individuals with disabilities to perform.

• Analyzes and identifies potential loss issues and trends. Recommends strategies and actions to address negative trends and isolation of impacting factors or risk factors identified. Develops, implements, and evaluates mitigation methods to reduce the risk of losses from various causes, including abusive or fraudulent account activity.

• Reviews and analyzes monthly losses, projecting future delinquency and loss. This includes forecasting and budgeting for Charge-off and Delinquency, researching monthly variances, and providing ongoing support for Allowance for Loan and Lease Loss calculation. Utilizes analysis to predict, develop techniques, and proactively reduce delinquencies.
• Prepares and deploys tactical plans of action aligning with Centra’s Strategic goals and Loss Mitigation regulatory and governmental compliance.
• Collaborates with cross-functional lines of business, external business partners, and Senior Leadership to provide subject matter expertise on collections, loss prevention, and fraud.
• Leads vendor relationships for 3rd party collections, recovery agents, legal representation, insurance, and technology solutions.
• Creates or collaborates on policies, procedures, and protocols related to mitigating fraud, credit quality, and credit loss.
• Develops regular updates, presentations, facilitating discussion, reviews and training for various departments, team members, and senior management to ensure awareness and high performance related to matters of fraud and loss mitigation.
• Communicates polished and concise data reporting and clear data visualization for Centra Leadership, informing them of historical trends, risks, forecasts, opportunities, and recommendations for navigating the collections, fraud, and member resolution landscapes.
• Drives organizational health and operational excellence by directing process improvements and steering cross-functional opportunities.
• Liquidates collateral on behalf of the Credit Union.
• Oversees the leadership and business performance of the Loss Mitigation Department. Leadership duties include performance management, training, and development, and demonstrating and cultivating Centra’s Vision, Mission, Culture, and Core Values.

EDUCATION & EXPERIENCE – (Equivalent combination of Education & Experience will be considered.)

• Bachelor's Degree in Related Field
• Eight years to 10 years of similar or related experience, including preparatory experience.

Centra is an Equal Opportunity Employer.

Education

• Bachelors or better
• Equivalent combination education & experience or better
• 8-10 years related experience or better

Skills

• Accounting
• Analytical
• Computer Skills
• Math (Numeracy)
• Comprehension of Procedure/Process/Policy
• Reading Comprehension