Receptionist and Customer Service Associate

Description

Receptionist and Customer Service Associate

D&D Commodities, a business unit of Central Garden and Pet, is a leader in the bird feeding industry. We are seeking a professional and organized Receptionist and Customer Service Associate at our Stephen, MN location. This role is vital in supporting business operations and delivering exceptional customer service. If you are looking to grow in a dynamic environment, we encourage you to apply.

Shift Details: Monday – Friday, 8:00 AM – 5:00 PM

Location: Stephen, MN

KEY RESPONSIBILITIES

• Perform general clerical tasks including data entry, filing, scanning, shredding, photocopying, and operating general office equipment.
• Manage and maintain office and plant supply orders, handle the cash box, and restock the pop machine.
• Handle grocery runs and mail duties such as picking up, sorting, delivering mail, and maintaining the postage machine.
• Greet visitors, answer and direct phone calls, and assisting customers for Wild Delight, Better Bird, and L’Avian products.
• Organize and file key documents such as BOLs, packing slips, inbound deliveries, and Walmart shipment records.
• Assist with company events, including planning, set-up, take-down, and managing D&D gear inventory and distribution.
• Attend safety meetings, organize fire and tornado drills, and document safety activities.
• Provide support to other departments (i.e., Sales, Human Resources, Production) to ensure smooth business operations.

QUALIFICATIONS

• High school diploma or equivalent (GED) preferred.
• Strong organizational skills, attention to detail, and a professional approach to handling people, tasks, and responsibilities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Basic understanding of clerical procedures and recordkeeping.
• Ability to work independently and maintain a state of alertness and safety.

MINIMUM EXPERIENCE & EDUCATION

• High school diploma or equivalent (GED) preferred.
• Prior office experience is beneficial but not required.
• Familiarity with Microsoft Office or similar software preferred.
• Experience in customer service is advantageous.

WORKING CONDITIONS

• Primarily office environment, working in a sedentary position with frequent use of PC and phone.

Allergy Notice:

• Please be aware that we produce products containing nuts and peppers.

POSITION INFORMATION

• This position starts at $17.00 but the final offer is ultimately based on skills and expereince.

BENEFITS PACKAGE & EMPLOYEE PROGRAMS

• Comprehensive Medical, Dental, and Vision Insurance
• Free Life and Disability Insurance
• Health and Dependent Care Flexible Spending Accounts
• 401k with 3% company match and annual employer discretionary contribution
• Paid vacation, holidays, and sick time
• Employee Assistance Program
• Access to thousands of free online courses
• Discounts on cell phones, movie tickets, gym memberships, and more!
• Education Assistance (both college degrees and professional certifications)
• Referral Program with cash bonus
• Access to on-demand pay
• Paid parental leave

Central Garden & Pet Company (NASDAQ: CENT) (NASDAQ: CENTA) understands that home is central to life and has proudly nurtured happy and healthy homes for over 40 years. With fiscal 2023 net sales of $3.3 billion, Central is on a mission to lead the future of the Pet and Garden industries. The Company’s innovative and trusted products are dedicated to helping lawns grow greener, gardens bloom bigger, pets live healthier and communities grow stronger. Central is home to a leading portfolio of more than 65 high-quality brands including Amdro®, Aqueon®, Cadet®, Farnam®, Ferry-Morse®, Four Paws®, Kaytee®, K&H®, Nylabone® and Pennington®, strong manufacturing and distribution capabilities and a passionate, entrepreneurial growth culture. Central is based in Walnut Creek, California and has 6,700 employees across North America and Europe. Visit www.central.com to learn more.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.