Patient Service Representative

Overview

The Central Jersey Medical Center is a Federally Qualified Health Center located in Perth Amboy and Newark, NJ. We are currently looking to hire a full time Registration Clerk. Hours may vary and include evenings and Saturdays. Additional hours for training and coverage may be offered. The duties include:

Location of the Position: Perth Amboy, NJ

Responsibilities

• Books, coordinates and reschedules patient appointments.
• Greet patients in a prompt, pleasant, and helpful manner.
• Maintains and updates current information on providers’ schedules.
• Answers telephone, screens calls, and provides information to callers as needed.
• Contacts patients to confirm appointments.
• Assembles patients’ charts, and creates chart for all new patients.
• Conduct personal interview to obtain required demographic and insurance information and enters such information into computer.
• Obtain required signatures on legal consents and insurance forms.
• Contact insurers to verify coverage and assure that we are the PCP, where necessary.
• Make adjustments to the computer classification of claims to most accurately reflect the expected pay source.
• Answer inquiries of patients and public in person or via telephone regarding regulations and services; when necessary, refers inquiries to appropriate person or department.
• Performs exit billing and discuss patient’s account balance with responsible party.
• Responsible for daily cash collections.
• Maintain daily log of uncompensated care applications and other state and local governmental applications.
• Input data into the ancillary data base.
• Collect and batch daily encounters.
• Other front end duties as assigned.

Qualifications

• Demonstrated ability to adapt to changes readily.
• Ability to follow instructions, given either orally or in writing.
• Ability to work with little or no supervision.
• Demonstrate effective follow-through with all task.
• Maintain high level of confidentially.
• Ability to complete assignment in a timely manner.
• Able to work as a team player.
• Spanish speaking preferable.

TRAINING AND EXPERIENCE: Minimum of two ( 2 ) years or more experience in a medical office support setting; OR any equivalent combination of experience and training that provides the required knowledge, skills and abilities.

We are an Equal Opportunity Employer