Regional Manager Adult Programs

Position Title: Regional Manager Adult Program Manager

Supervisor: Executive Director

Salary Range: $69,844 - $108,258 Status: Exempt

Primary Objective of Position
Manage all activities in assigned region, including developing collaboration with CareerForce Center (CFC) Partners, Memorandum of Understanding (MOU) partnerships, Workforce Development Area (WDA) #5 Labor Market Information (LMI) expert, economic development, and education. Plan, organize, and manage the activities of CMJTS program specialty. Oversee the programs budget and policies regarding participant involvement, program requirements, and program performance standards, implementing quality standards in all activities. Supports and promotes ethical standards and support of agency diversity goals. Support and maintain an inclusive work environment and the agency equal opportunity and inclusion efforts.

Visit our website at www.cmjts.org for more information.

Qualifications

• Four-year human service, education or related degree
• Five years’ experience in workforce development
• Two years of management experience preferred
• Proficiency with MS Office products, e-mail and the Internet
• Proven experience in planning, communicating, evaluating, supervising

and training staff

• Experience with program budget planning and management, with a basic understanding of generally accepted accounting practices
• Skilled in the analysis and interpretation of program data, laws, and policies
• Understanding of the quality and continuous improvement process
• Excellent communication skills
• Proven time management skills
• Strategic planning experience
• Ability to multi-task

Essential Functions
Regional Responsibilities

Participate in the evaluation of affiliate site and CFC services in order to make on-going improvements in effectiveness and customer satisfaction. Define scope of services offered by program and administer policies and procedures. Collaborate with community, CFC partners, and CMJTS staff to provide services to job seekers and employers and to enhance regional planning efforts. Confer and consult with individuals, groups, and committees to determine regional needs, to plan, implement, and extend organization’s programs and services to the region. Use research and data to interpret needs of the community.

Leadership

Demonstrate the ability to lead organization in its ability to apply ethical standards and laws for professional program delivery while working with a variety of individuals and community members. Evaluate performance of staff and ensure individual performance goals are met. Participate in the interviewing and hiring process, ensure proper staffing within assigned region. Instruct and train agency staff or volunteers in skills required to provide services. Assist in the development of organizational policies. Lead by fact using critical few data. Speak at and make presentations to community, state, and national groups to market agency programs and services. Establish and maintain relationships with other agencies and organizations in the community to meet, and not duplicate, services. Plan for engaging in lifelong learning to enhance knowledge and skills for working with communities and organizations. Identify unique qualities in professional boundaries when partnering with clients in community practice settings. Use logic, critical thinking, and creativity in written and oral communication.

Program Responsibilities

Develop Requests for Proposals (RFP’s) as needed to implement service strategies. Manage the RFP and selection process with the participation of the Workforce Development Board (WDB) and WDB committee(s). Ensure programs meet or exceed performance standards to ensure incentive funds for the organization. Understand program specific laws. Interpret program policy. Confer and consult with diverse individuals, groups, and committees to determine program needs to plan, implement, and extend organization’s programs and services. Prepare for and advocate for the needs of vulnerable populations. Develop comprehensive program and policy designs that reflect the use of best practices, thorough research, client feedback, and industry knowledge. Ensure the integrity of data used for monitoring process, keep CEO informed of upcoming monitoring of programs. Develop program planning reports. Evaluate program and client outcomes to maintain and improve program effectiveness and quality service delivery. Establish program performance and outcome measures based on funding sources and WDB requirements. Responsible for all reporting and monitoring requirements.

Financial Management

Assist in the cost allocation process. Develop and manage program budget that reflects diverse funding sources to meet the needs of local communities. Regularly review budget & spending patterns and define problem areas. Follow agency protocol for authorization of expenses. Communicate training & support budget to staff.

Diversity

Support and promote agency EEO plan and goal development. Engage in training opportunities that will ensure unknown biases are identified and eliminate the influence of personal biases and values when engaging with diverse groups. Identify and promote ongoing diversity training throughout all levels of organization. Engage diverse communities in program goals and measured outcomes. Monitor program outcomes to ensure agency diversity goals are being met. Consider diverse populations with program and budget development. Routinely review agency and program policies and procedures to eliminate bias within program delivery.

Job Type: Full-time

Pay: $69,844.00 - $108,258.00 per year

Benefits:

• Employee assistance program
• Flexible spending account
• Health savings account
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: Hybrid remote in Monticello, MN 55362