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Benefits Administrator

Central Ohio Transit Authority
Columbus, OH Full Time
POSTED ON 11/30/2024 CLOSED ON 12/6/2024

What are the responsibilities and job description for the Benefits Administrator position at Central Ohio Transit Authority?

Join the organization that received Outstanding Public Transportation System Achievement Award from the American Public Transit Association in 2018 & 2020!

Central Ohio Transit Authority (COTA) is Central Ohio's public transportation provider, providing nearly 19 million passenger trips per year servicing Franklin County and parts of Delaware, Fairfield, Licking and Union counties. Guided by our 2019-2024 Strategic Plan, our vision is to move every life forward. Our mission is to provide solutions that connect people to prosperity through innovation, dedication and teamwork.


Salary: $61,123 - $83,438

Location: 33 N. High Street, Columbus, OH 43215

Benefits: COTA offers competitive benefits including: medical/Rx, vision, dental, supplemental insurance, life insurance, paid parental leave, employee discounts, employee bus pass; wellness initiatives, on-site cooking classes & chair massages, on-site Health Coaches & Dietitians, tuition reimbursement, and retirement benefits through OPERS & Ohio Deferred Compensation.


Position Summary:

Performs professional work providing comprehensive Human Resources support in the administration of employee benefits. The Benefits Administrator is expected to provide the highest level of customer service to employees and maintain excellent relationships with vendors. This position is responsible for assisting with the day-to-day operations of all benefit and wellness programs, including Health, Dental, Vision, Life and AD&D, Flexible Spending, Supplemental programs, COBRA, leave management and other employee health and wellness programs.

Performs other duties in alignment with the 2019 - 2024 COTA Strategic Plan and in support of the organization's vision to Move Every Life Forward.


This Position is Responsible For:

  • Reconciles and audits health and supplemental benefit insurance vendor invoices to ensure accurate payments, credits and adjustments
  • Provides customer service support to internal and external customers on plan provisions, benefits enrollments, status changes and other general inquiries
  • Performs daily benefit processing in an accurate and timely manner including; enrollments, COBRA, terminations, status changes, beneficiary designations and audits, short- and long-term disability, accident insurance and other vendor portals
  • Utilizes COTA's HRIS system to create plans, enter & maintain employee benefit selection information, and track & report employee arrearages
  • Participates and leads in benefit and wellness educational opportunities including; new hire orientation, open enrollment, etc.
  • Performs other duties as assigned

At Minimum You'll Need:

    • Bachelor's degree in business administration, human resources or related field
    • Five (5) years of benefit and/or related business experience; equivalent combination of education and experience will be considered
    • Certified Employee Benefits Specialist certification preferred
    • SHRM-CP or SHRM-SCP preferred
    COTA is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Equity, Diversity, and Inclusion are of core importance and essential to the success of the organization. All employment decisions are based on job needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex, sexual orientation, age, genetic information, gender identity, national origin, veteran or disability status. COTA believes that diverse and inclusive organizations gain the benefits in creating a stronger and more effective workforce resulting in services that better meet the needs of consumers and in result Move Every Life Forward.

Salary : $61,123 - $83,438

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