What are the responsibilities and job description for the Front Office Clerk/Receptionist position at Central Orthopedic Group?
SUMMARY OF POSITION DUTIES:
Create a customer friendly environment utilizing exemplary customer service skills; greet patients upon entry to medical office, obtain all pertinent demographic and insurance information from patients and family members; schedule and verify appointments. Supports the practice answering a multi-line phone system. Assist in creating and maintaining electronic medical records. Responsible for registration, verification of insurances and collection of co-payments. Responsible for setting up patient charts and pre-registration prior to appointment and ensuring charts are complete with necessary paperwork. Scan and copy pertinent information into patients’ charts. Performs various administrative functions in support of the medical office.
**Covid 19 Vaccinations not required
QUALIFICATIONS:
Education: High School Diploma or equivalent required.
Experience: One to two years’ administrative experience preferred in a medical office or hospital setting with a general understanding of office procedures, billing, and insurance carriers. Proficient in Microsoft word, excel, outlook. Experience with an electronic Medical Record system preferred. Excellent verbal, written and organizational skills.
No Vaccination Requirement.
RESPONSIBLITIES WILL INCLUDE:
1) Performs designated clerical and technical activities supportive of the patient check in process, medical record management and facilitation of patient care.
2) Communicates required information to all necessary team members.
3) Follows established patient safety standards.
4) Participates in forums to identify and address opportunities for improvement.
5) Effectively interacts with patients, families, and members of the interdisciplinary team.
6) Flexible with a full-time work schedule including rotating hours.
7) Strong commitment to punctuality as the employee must be ready to report to work on time and on a consistent basis.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: In person
Salary : $18 - $22