Private Banking Officer

Multiple levels based on qualifications.

Position Function:

Manage and grow a portfolio of high valued clients in loan and deposit accounts/relationships that meet with established lending and operational policies and provide maximum profitability to the Bank with a minimum of risk. Performs all duties and interacts with internal and external customers in a manner aligned with the Company's Core Values of Teamwork, Integrity and Exceptional Services (TIES); Customer Experience Competencies of Customer Interaction, Empowerment and Ownership; and Basic Skills of Listening, Oral Communication, Written Communication, Action Orientated, Thoroughness, Problem Solving.  Multiple levels available based on qualifications. 

Performs all duties and interacts with internal and external customers in a manner that is expressly aligned with the Company's Core Values of approaching all actions with a “Voyaging Spirit” and being “Positively Ohana”. Exhibits core competencies that result in consistent delivery of positive Customer Interactions, Empowerment and Ownership and demonstrates key professional and performance skills such as Active Listening, effective Oral and Written Communication, Action and Solution Oriented and Thoroughness.

Total Loan & Deposit Balance Portfolio Growth:

• Generate new business in commercial and retail areas through an organized and targeted calling program utilizing new and existing sources.  
• Develop and maintain a business referral and information network consisting of trusted professional contacts for both advice and counsel, and new referrals.   
• Solicit referrals from other areas of the Bank. 
• Grow loan & deposit portfolio with safe and profitable opportunities from existing and new sources.  
• Develop new sources of fee income and increase overall profitability of book of business. 
• Provide the highest standards of account maintenance and servicing of assigned portfolio of loan and deposit accounts through regular contact and communication with customers and a commitment to delivery of quality service and expert financial advice and counsel.  
• Maintain and manage financial profiles of high value customers within the portfolio.  
• Represent the Bank in civic and community events with emphasis on CRA qualifying activities.          

Total Team Portfolio Growth:

• Assists team members in management and achievement of team goals, portfolio, and accountabilities Attend sales meetings to communicate results of sales and business calling activities, and provide feedback to Team Leader on strategies to enhance goal attainment. 
• Responsible for achievement of goals in all accountabilities.         

Investment / Trust Fee Income:

• Generate new business in investment and trust areas through an organized and targeted calling program utilizing new and existing sources.  
• Develop and maintain a business referral and information network consisting of trusted professional contacts for both advice and counsel, and new referrals.   
• Develop new sources of fee income.                                                                                                                           

Loan Servicing, Quality Control & Compliance:

• Maintain quality of loans in assigned portfolio of account relationships through diligent supervision and collection efforts, keeping abreast of trends and developments both within and outside the Bank that could impact or affect the quality of the assigned portfolio.  
• Keep on top of all credits and downgrade loans as necessary.
• Improve personal/professional status through education and keeping abreast of updated bank policies, procedures, and products and services.
• Achieve a satisfactory rating on audits.

Minimum Qualifications:

Education: 

• Bachelor’s Degree in Business Administration or related field of study, or equivalent work experience required

Experience: 

• Private Banking Officer I:
  • 5 years of experience in commercial lending and deposit gathering required. Exemplary record of success in commercial lending
• Private Banking Officer II:
  • 6 years experience in commercial lending and deposit gathering required. Exemplary record of success in commercial lending 
• Private Banking Officer III:
  • 7 years experience in commercial lending and deposit gathering required.  Exemplary record of success in commercial lending
  • 2 years of related work experience in Private Banking required
  • 1 year of experience as a Team leader or Supervisor required
  • Financial Planning, Investment Service experience preferred 
• Senior Private Banking Officer:
  • 8 years of experience in commercial lending (sales) and deposit gathering required
  • 7 years of related work experience in Private Banking required
  • 3 years of experience as a Team leader or Supervisor required
  • Financial Planning, Investment Service experience preferred

Licenses and Certifications:

• Registration with the Nationwide Mortgage Licensing System & Registry (NMLS) is required prior to performing any duties of a Mortgage Loan Originator (MLO)

Knowledge, Skills, and Abilities: 

• Generate new business in commercial and retail areas through an organized and targeted calling program utilizing new and existing sources.  Develop and maintain a business referral and information network consisting of trusted professional contacts for both advice and counsel, and new referrals.  Solicit referrals from other areas of the Bank.  
• Grow loan & deposit portfolio with safe and profitable opportunities from existing and new sources.  Develop new sources of fee income and increase overall profitability of book of business. 
• Provide the highest standards of account maintenance and servicing of assigned portfolio of loan and deposit accounts through regular contact and communication with customers and a commitment to delivery of quality service and expert financial advice and counsel.  
• Maintain and manage financial profiles of high value customers within the portfolio.  
• Represent the Bank in civic and community events with emphasis on CRA qualifying activities. 

Physical Requirements & Working Conditions: 

• Must be able to move and lift items up to 20lbs and perform other light physical work. 
• Must be able to operate standard office equipment, including phone, personal computer, copier, etc. 
• Must be able to clearly communicate verbally and in writing with all internal and external customers. Must also be able to hear sufficiently to engage in daily discussions and interactions. 
• Must be able to read and understand bank-related documents. 
• Must be able to work in a conventional office setting, involving sitting at a desk or workstation for long periods of time. Must also be able to adapt to different work environments as needed to perform the job.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.