What are the responsibilities and job description for the College Navigator position at Central Virginia Community College?
Posting Summary
Working Title
College Navigator
Role Title
Education Support Spec III
Role Code
29144-SW
FLSA
Exempt
Pay Band
04
Position Number
29200061
Agency
Central Virginia Community College
Division
Central Virginia Community College (Div)
Work Location
Lynchburg - 680
Hiring Range
$57,000 to $60,000
Emergency/Essential Personnel
No
EEO Category
B-Professional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Yes
Does this position have a bilingual or multilingual skill requirement or preference?
No
Work Schedule
Typically, Monday through Friday 8 am to 5 pm, may involve evenings or weekends during peak enrollment periods.
Sensitive Position
No
Job Description
Central Virginia Community College is located in Lynchburg, Virginia, in view of the Blue Ridge Mountains. CVCC is a comprehensive two-year institution of higher education with an enrollment of approximately 5,000 students in occupational/technical programs and university-parallel/college transfer programs.
The College Navigator plays a vital role in supporting students from initial inquiry through enrollment. This position provides high-touch, personalized guidance and services to help prospective and new students successfully transition to CVCC. The Navigator helps students navigate admissions, financial aid, course selection, and other early college processes while promoting academic and personal success.
The College Navigator plays a vital role in supporting students from initial inquiry through enrollment. This position provides high-touch, personalized guidance and services to help prospective and new students successfully transition to CVCC. The Navigator helps students navigate admissions, financial aid, course selection, and other early college processes while promoting academic and personal success.
The ideal candidate will be a proactive, student-focused professional who understands the unique challenges faced by new and returning college students. The College Navigator is part of a collaborative team dedicated to increasing enrollment, improving retention, and supporting students in achieving their educational goals.
Serve as a primary point of contact for prospective and incoming students.
- Guide students through the application, onboarding, financial aid, and enrollment processes.
- Assist students in identifying appropriate programs of study and academic pathways.
- Evaluate students’ college readiness and provide appropriate referrals or interventions.
Collaborate with academic departments, faculty, and student services to support student success.
- Promote CVCC to potential students, families, and community partners through outreach and engagement.
- Refer students to college or community resources for academic, financial, or personal support.
- Maintain accurate records of student interactions and monitor student progress.
- Support college-wide initiatives to improve student retention and completion.
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Experience advising or mentoring students
- Demonstrated experience working with diverse populations.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Experience in a helping profession or student-focused role.
Additional Considerations
- Master’s degree.
- Experience advising or mentoring students in a higher education setting.
- Familiarity with PeopleSoft or similar student information systems.
Operation of a State Vehicle
No
Supervises Employees
Yes
Required Travel
Minimal
Posting Detail Information
Posting Number
CLS_3915P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
08/04/2025
Job Close Date
08/15/2025
Open Until Filled
Agency Website
Click Here for Agency Website
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $57,000 - $60,000