What are the responsibilities and job description for the Systems Support Specialist I position at CentralSquare Technologies Career Center?
The Systems Support Specialist I must possess the technical and analytical skills required to implement PC/Network microcomputers, as well as support the use of Operating System and application software. Responsibilities will include the support of internal customers in the installation, configuration, and problem-resolution regarding PC/Network systems. The Systems Support Specialist I will also assist the Network support team in diagnosing and implementing team/corporate projects. Work is monitored and reviewed through reports, and results attained. Individual must be flexible to travel, shift changes, and after-hours support.
Job Duties:
• Pre-image machines for equipment replacement
• Assist with non-specific tasks to aide helpdesk personnel
• Assist with equipment inventory
• Assist with servicedesk cases
• Organize and categorize expired equipment and stage for release
• Assist with employee moves
• Assist with Cable Management
• Provides telephone support to internal customers
• Performs related work as required