Administrative Assistant / Account Specialist

Certified Scale, Inc. is seeking a full-time Administrative Assistant / Account Specialist working closely with the business owner. In this role, you will generate and update service agreements for existing and new customers, provide quotes, as well as general administration support. Apply today if you are a self-starter, like to work independently, detail orientated, highly organized and are a team player.

Certified Scale Inc. is proud to be a supplier of many scales, balances, and quality weighing equipment and services to a vast and diverse group of business, industrial, chemical, pharmaceutical, processing, and distribution facilities, both in the Milwaukee metropolitan region and throughout the state.

Serving Wisconsin since 1969 from our Menomonee Falls location and in 2000 from our Fox Cities location, we provide prompt and knowledgeable solutions for our customers weighing applications.

Why Choose Certified Scale, Inc.:

• Starting Wage - Up to $23/hour (based upon experience and skillset)
• Annual Bonus (based on performance)
• Flexible Hours (no weekends)
• Paid Time Off
• Holiday Pay
• Health Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Retirement Plan
• Small, family-owned business that is well established and growing.
• Friendly team work environment

Essential Duties and Responsibilities:

• Prepare and distribute maintenance service agreements and supporting documentation to potential and existing customers.
• Enter agreement information into the contract database (Filemaker and Excel) as well as monitor agreement changes and update the relevant databases accordingly.
• Contact subcontractors for any outstanding agreement and insurance items needed or that do not meet company specifications.
• Communicate with Service Manager, Owner, Office Manager, etc., and subcontractors/customers regarding missing agreement and insurance items.
• Distribute Tax Exempt forms, as necessary.
• Ensure all agreement related documents are stored according to company policy and procedures and maintain detailed and organized files.
• Answer general phone inquiries using a professional and courteous manner and direct them to the appropriate staff members. This also includes onsite clients and visitors.
• Use computer word processing, spreadsheet, and database software to prepare reports, memos, and documents.
• Provide secretarial and administrative support to management and other staff
• Perform other duties as assigned.

Job Qualifications:

Education: High School Diploma or Equivalent

Experience and/or Training:

• Minimum of two years’ experience as an Administrative Assistant; experience working in Account Specialist / Manager role preferred.
• Ability to work independently, with little supervision.
• Knowledge and ability in the use of a personal computer and software applications (e.g. Microsoft Word, Excel, Filemaker, PowerPoint, etc.).
• Strong organizational skills and the ability to maintain detailed records.
• Ability to use discretion and keep sensitive financial related information confidential.
• Ability to communicate effectively both written and verbally.
• Ability to work with a wide range of personalities in a courteous, effective and efficient manner.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to multi task, work under pressure, meet deadlines, and be able to thrive in a fast-paced work environment.

Job Type: Full-time

Pay: $21.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday
• No weekends

Experience:

• Administrative: 2 years (Required)

Work Location: In person

Salary : $21 - $24