Quality Senior Manager - NORTAM

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination and continued learning and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics. As we continue growing at a fast pace, will you "Dare to Grow" with us?

Pay range: IL $130,200 - $162,750

Location: This role may be based in Houston, Chicago, Detroit, or Miami.

YOUR ROLE

Lead North American Quality team to support and ensure CEVA North America-Sites full compliance with requirements established on CEVA Quality Management System.

Provide oversight, guidance and direction to all countries/sites with the intent of KPI fulfillment and customer Satisfaction (internal and external)

Deliver competent support to all relevant countries/sites in order to implement and develop the highest quality standards in each process while building and sharing knowledge across the region.

WHAT ARE YOU GOING TO DO?

• Drive the implementation of quality programs within the region.
• Design the communication strategy.
• Implement the supplier Quality Governance and ensure that quality requirements of outsourced activities are defined and communicate to all Stakeholders.
• Implement Key Performance Indicators in order to Monitor CEVA Product/service and process quality while ensuring continuous improvement for the region
• Ensure a non-conformity management governance (including consumer complaints and timely investigations) is established, harmonized and duly implemented within the Region.
• Ensure quality improvement opportunities are identified, prioritized and action plans determined in order to guide the organization through continuous improvement while fostering best practices sharing within the countries under the region responsibility
• Own with the countries the responsibility on all quality aspects to enable a consistent product and quality services
• Responsible of the harmonization of quality practices within the region
• Translate Customer Requirements and Global Quality Governance to a compressive Regional Framework that can enable customer satisfaction, regulatory compliance and alignment with the Business.
• Ensure full adherence and compliance to applicable standards , regulation and Global Quality Framework and Governance
• Performs other duties as assigned.

WHAT ARE WE LOOKING FOR?

Education

• Master's Degree in Environmental Safety, Safety & Health, Transportation Safety or a related science.

Skills & Experience

• 8 years' experience in Quality within Logistics, consumer goods, medical devices or Pharma of which at least 3 years in a managerial role
• In-depth knowledge of Medical Devices and Pharma Industry
• Quality Standards ( Iso 9001, GDP,GMP,ISO 13485)
• CAPA, NC, Audit Management
• Drive for Results
• Action oriented
• Decision Maker
• Customer focus
• Motivating Others
• Ability to communicate at all levels in the internal organization , with customers, Regulatory authorities, suppliers, etc.
• Experience working in a Matrix organization before.

WHAT DO WE HAVE TO OFFER?

With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.

We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.

It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.

ABOUT TOMORROW

We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (an almost limitless number of options) or find your own path. Join CEVA for a challenging and rewarding career.

#LI-AM1

CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.

CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Please note: Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.

Information provided is true and accurate.False statements or information will result in the application voided.

Outstanding benefits for employee and family including multiple health plans(company contribution to health savings account), prescription, dental and vision coverage.
Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan.
Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan.
401(k) with company match.
Flexible Paid Time Off programs including company paid holidays.
Tuition reimbursement program.