What are the responsibilities and job description for the Care Manager / Wellness coach position at CGT Staffing?
- Registered Nurse (RN)
- Remote role - Contract to Hire.
- It will start at part-time hours (20 hours/week), then move to full-time hours (40 hours/week) as the demand picks up.
- A bachelor's degree is a must-have.
Responsibilities and Duties:
This role will support the Wellness Program for a specific group of members by actively engaging them via telephone. You will assess the member and their biometric screening results to understand their needs and engage them in the appropriate wellness program that supports their overall health and wellness goals. You will provide scheduled coaching sessions, guiding members in creating personalized care plans, supporting lifestyle modification, decreasing health risk behaviors, connecting to resources, and navigating the healthcare system.
- Communicate effectively while performing, active listening, motivational interviewing, and with knowledge of behavior change strategies.
- Utilize knowledge of evidence-based interventions and industry standards to deliver high-quality, lifestyle coaching in the areas of tobacco cessation, weight management, sleep, stress management, nutrition, and physical activity.
- Assess individual needs by evaluating current health status, facilitate discussion around biometric screening results, identify areas for improvement, and establish personalized goals.
- Co-create a personalized care plan with the members with actionable steps towards achieving their lifestyle goals.
- Provide support and guidance through offering encouragement, education, and connecting to internal and external resources.
- Facilitate behavior change by helping members make lifestyle changes and overcome obstacles to long term success.
- Collaborate with peers, case management and multi-disciplinary team, to holistically support member needs.
- Ensure all activities are documented and conducted in compliance with business process requirements.
- Work within a fast-paced team environment.
- Attend and participate in required meetings.
- Other duties as assigned or requested.
Required Qualifications:
- Bachelor’s degree in a health-related field (nutrition, health education, health science, health promotion, exercise science, public health).
- A minimum of 2 years’ experience in a role that supports the management of health services and/or wellness programs.
- Telephonic coaching experience.
- Comprehensive knowledge and understanding of current health education practices.
- Knowledge of Prochaska’s Transtheoretical Stage of Change model.
- Excellent interpersonal/relationship/consensus-building skills.
- Ability to work in a high-performing and flexible team environment.
- Demonstrated ability to handle multiple priorities in a fast-paced environment.
- Excellent organizational and time management skills.
- Self-directed; self-starter, ability to work successfully with indirect supervision and moderate autonomy.
- Proficient in basic computer skills and software applications including Microsoft TEAMS.
- Communication skills, strong relationship building, highly organized, adaptable and flexible, ability to work in a fast-paced environment.
Job Types: Full-time, Part-time
Pay: From $25.00 per hour
Schedule:
- 8 hour shift
Work Location: Remote
Salary : $25