Parking Service Technician

Parking Service Technicians provide a vital link between the customer, parking management team and facilities operations supervisors. They provide service to parkers needing assistance upon request and are responsible for operational and maintenance activities for airport parking facilities. Must have excellent customer service skills. Duties include assisting parkers with vehicle service: maintaining parking facilities and related equipment: assist with preventing theft and damage to vehicles and facilities by patrolling parking lots and garages routinely; traffic direction and ensuring parking spaces are well maximized by keeping them orderly and clean.

Parking Service Technicians must understand basic mechanical functions of a vehicle and how to use the proper tools for various job services. You must be able to lift a minimum of 25 pounds and have a valid driver license. The Parking Service Technician will report directly to the Operations Manager, and to all Site Managers and Supervisors scheduled for each shift. This is a 24/7 airport parking operation, candidates and must be available to work their required shift or such other times as the management of the parking operation may require.

The typical duties, tasks, and responsibilities commonly associated with the role are presented in the job description example below:

· Assist parkers with disabled vehicles (example: vehicle jumps, inflating flat tires, lockouts).

· Placement of signage throughout parking facilities

· Cleaning of parking lot and garages and removal of debris.

· Traffic direction and curb management - directs patrons to locations with parking availability when required

· Utilize barricades for traffic direction and restricted parking

· Assist and escort customers when locating their vehicles

· On customer request, call for tow trucks or cabs

· Assist patrons with safely exiting parking lots and garages

· Performs minor repairs on PARCS entrance and exit parking equipment, loading tickets, un-jamming devices, etc.

· Monitor trash receptables in all lots including valet lots and empty when needed.

· Report facility repairs to parking management.

· Maintaining daily report checklists

· All other duties as assigned

Capabilities:

· Ability to read and interpret Standard Operating Procedures, maintenance instruction, safety, and compliance manuals, as well as industry standards and trends

· Must be able to adapt easily to shifting priorities

· Remain focused and calm during stressful or crisis situations

· Able to adhere and implement procedures and guidelines when performing duties

· Good interpersonal, communication, and customer service skills

· Successfully complete all relevant training courses and field training

· Ability to perform physically demanding tasks, including carrying moderately heavy loads, squatting, bending, pushing, and pulling

· Ability to maintain high standard of productivity and efficiency while standing for long periods

Experience and/or Education:

· Proven excellent organizational skills to include:

· Communication

· Process and procedure development skills.

· Educational background

· High School Graduate or GED equivalent

· Some College, trade, or relevant experience preferred

· Must maintain a clean driving record.