What are the responsibilities and job description for the Intake Coordinator position at Chapman Partnership?
SUMMARY:
The Intake Coordinator will manage all regular and emergency intakes into the Center including assessments and ensuring and facilitating efficient flow of all potential residents. Liaison cross-functionally with other Chapman Partnership departments, the Miami Dade County Homeless Trust, Outreach Agencies and other community and county agencies.
DUTIES AND RESPONSIBILITIES:
- Assess and manage intake of all clients entering the facility under both normal and emergency circumstances.
- Present rules and regulations and ensure the proper documentation is provided to case management.
- Enter all client’s demographic information into HMIS data system.
- Coordinate, maintain and complete bed availability and all other reports generated through the Intake department.
- Generates reports as required.
- Conduct regular walk-through of all dorms, identifying unused beds and units.
- Performs other assignments or tasks as deemed necessary.
QUALIFICATIONS:
- Associates Degree in Social Services or equivalent experience.
- 2 years of experience working with homeless individuals/families.
KNOWLEDGE, SKILLS, AND ABILITIES:
- Knowledge of social services environment.
- Overall understanding of the issues affecting our residents.
- Ability to assess a situation, consider alternatives and decide on an appropriate course of action
- Experience working with vulnerable populations.
- Ability to be professional, flexible, respectful, and calm.
- Ability to work well with others.
- Customer Service oriented.
- Exceptional verbal and written communication skills.
- Computer Literate.
- Bilingual in English and Spanish preferred.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- May be required to travel between both centers.
- Frequently required to stand.
- Frequently required to walk.
- Frequently required to sit.
- Continually required to utilize hand and finger dexterity.
- Continually required to talk or hear.