What are the responsibilities and job description for the Business Development Representative position at Charles IT?
Join one of CT’s 5x Award Winning Best Places to Work for in CT! We are an expanding IT company that is recognized as one of the Inc 5000’s fastest growing companies and the MSP’s Top 501.
Exceptional Service. Endless Improvement. Passionate People. Honest and Forthright. These are the core values of Charles IT. We can achieve these values because of our dedicated team, who makes us one of the most successful IT companies of its kind in the region. And because of our team, we offer a level of dedication to our employees rarely found anywhere else. To prove it we encourage learning, professional development and team member input, all in a comfortable family-friendly culture.
Due to growth, we are currently seeking to add a Business Development Representative to our exceptional team. This will be a very fast paced position where you will be tasked with having daily conversations with potential cold leads in order to gain their trust and build a relationship for a future potential sale. A successful BDR must be friendly and persuasive. You must be able to understand the client’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to consistently make these impactful calls.
What Do We Do?
To create real relationships and raving fans by implementing and supporting best-in-class technology.
Responsibilities
- Cold call people using a provided list to set appointments with other members of the team
- Answer incoming calls from prospective clients as a backup
- Accurately depict how Charles IT operates and what differentiates us from competitors
- Ask pertinent questions to understand the client’s current pain points
- Persuade the client to meet by demonstrating how our services meet their needs
- Record the client’s personal information accurately in a HubSpot
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
