Actively and consistently support all efforts to simplify and enhance the customer experience. Manages supporting executives' correspondence, including e-mails, phone calls, letters and visitors; answer routine and some complex inquiries and obtain and furnish information on behalf of supporting executives; prioritizes supporting executives' incoming communications to ensure they are aware of key issues. Prepares supporting executives for travel, public events and speaking engagements by compiling relevant information and contributing content to composition of presentations, speeches or other correspondence. Organizes and prepares complex documents requiring the integration of multiple office technology and software applications. Acts as the supporting executives' resource for word processing, PowerPoint and spreadsheet application. Prepares and maintains confidential information and data. Schedules and maintains calendar of appointments, meetings, travel itineraries and coordinate related arrangements. Performs comprehensive event planning and coordination function, including determining attendees, flow of information to attendees, equipment, staffing, catering, location, etc. May oversee some administrative functions for the office. Performs other duties as requested by supervisor. | 