What are the responsibilities and job description for the Client Support Specialist position at Checkwriters?
We are looking for an exceptional, customer service focused, individual to join our Client Support team!
Checkwriters is a payroll and HR services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software — we don’t just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they’ve had with a payroll and HR provider.
We offer competitive pay and benefits, generous Paid Time Off, a comfortable, convenient, and state-of-the-art office, and company-sponsored social events. This is an in-office position at our Northampton, MA location.
Who we’re looking for:
Do you want to work in a fast-paced office with a fun environment? Do you want to help support our clients from a variety of industries and have an impact on the day-to-day customer success Checkwriters offers? If so, our Client Support Specialist role is for you. We are looking for an energetic, organized, and compassionate individual who is seeking a long-term, successful career.
On a typical day you will:
Enjoy problem solving: you are someone who can take a step back and look at the bigger picture to determine why and how something took place and relay that to others clearly.
Are organized and analytical: you can organize multiple tasks by priority, are comfortable working with numbers, and can spot when things “don’t look right”.
Are a natural people person: you enjoy making others happy and are willing to go above and beyond to meet the needs of our clients and the rest of the Checkwriters team.
Have a positive attitude: we work hard, but we have fun! It is essential that you are upbeat and contribute to our exciting atmosphere.
Please include both a resume and letter of interest when applying to this position. We look forward to speaking with you soon!
Checkwriters is a payroll and HR services company focused on elevating every step of the customer experience. From interactions with our team to genuinely useful Payroll and HR software — we don’t just provide an excellent product. We have a team of experts who care about the details and work continuously to ensure that we provide our customers with the best experience they’ve had with a payroll and HR provider.
We offer competitive pay and benefits, generous Paid Time Off, a comfortable, convenient, and state-of-the-art office, and company-sponsored social events. This is an in-office position at our Northampton, MA location.
Who we’re looking for:
Do you want to work in a fast-paced office with a fun environment? Do you want to help support our clients from a variety of industries and have an impact on the day-to-day customer success Checkwriters offers? If so, our Client Support Specialist role is for you. We are looking for an energetic, organized, and compassionate individual who is seeking a long-term, successful career.
On a typical day you will:
- Work directly with clients to fulfill their requests while building meaningful relationships.
- Ensure all client payrolls are processed timely and accurately.
- Verify all payroll data and maintain client information in a meticulous and confidential manner.
- Communicate with clients and team members effectively.
Enjoy problem solving: you are someone who can take a step back and look at the bigger picture to determine why and how something took place and relay that to others clearly.
Are organized and analytical: you can organize multiple tasks by priority, are comfortable working with numbers, and can spot when things “don’t look right”.
Are a natural people person: you enjoy making others happy and are willing to go above and beyond to meet the needs of our clients and the rest of the Checkwriters team.
Have a positive attitude: we work hard, but we have fun! It is essential that you are upbeat and contribute to our exciting atmosphere.
Please include both a resume and letter of interest when applying to this position. We look forward to speaking with you soon!