What are the responsibilities and job description for the Community Manager position at Chemistry?
About Us
Chemistry is a creatively driven, full- funnel agency that believes everything’s an experiment. We exist to take risks and challenges. We’re always asking What if and What next? We win things like Shortys and Addys, but we’re most proud of being named AdAge Best Small Agency three times. We have offices in Atlanta, Pittsburgh, Miami, NYC and Phoenix. We have about 160 folks across agency disciplines from the best agencies around the globe and a growing list of incredible clients.
EXPERIMENT MORE. RISK LESS.
The world is full of infinite combinations & outcomes. The only constant is, there is no perfect way. So make haste. Experiment. Move forward. We'll help you get there. We aren’t know-it-alls (because there’s too much to know). Instead, we have a "let’s see what works" mentality. This approach helps drive work we’re proud of and a culture that keeps us going.
WE WELCOME ALL.
Studies have shown that marginalized communities such as women, LGBTQ and people of color are less likely to apply to jobs unless they meet every single qualification. However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day. At Chemistry, we thrive on and celebrate diversity.
Everyone at Chemistry is passionate about the work and about life and we’re looking for great people to join our crew.
Community Manager
YOU
Know how social media operates because you’re fluent in the internet. Maybe TikTok sounds and viral Tweets trends make up ~65% of your vocabulary. Maybe you’ve got the best IG captions of anybody you know. Perhaps you’ve curated the greatest Reels algorithm of humankind. Have you replaced Google with blue TikTok comments? Have you asked yourself why Twitter/X seems different from Threads? If so, how many rabbit holes have you dug on YouTube or Reddit? We. Need. To. Know.
Our team is looking for someone takes take prides in being the pulse of a brand social account. This role starts being a community manager; but you’ll be far more than that. We need a community igniter, a community jester, a community member. You’ll be deep in the comments sections & replies as a brand admin. You’ll be identifying trending topics that become into opportunities for brands. You’ll schedule posts in advance, then report back on their stats. Every part of the operation goes through you.
What You’ll Need
Chemistry is a creatively driven, full- funnel agency that believes everything’s an experiment. We exist to take risks and challenges. We’re always asking What if and What next? We win things like Shortys and Addys, but we’re most proud of being named AdAge Best Small Agency three times. We have offices in Atlanta, Pittsburgh, Miami, NYC and Phoenix. We have about 160 folks across agency disciplines from the best agencies around the globe and a growing list of incredible clients.
EXPERIMENT MORE. RISK LESS.
The world is full of infinite combinations & outcomes. The only constant is, there is no perfect way. So make haste. Experiment. Move forward. We'll help you get there. We aren’t know-it-alls (because there’s too much to know). Instead, we have a "let’s see what works" mentality. This approach helps drive work we’re proud of and a culture that keeps us going.
WE WELCOME ALL.
Studies have shown that marginalized communities such as women, LGBTQ and people of color are less likely to apply to jobs unless they meet every single qualification. However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day. At Chemistry, we thrive on and celebrate diversity.
Everyone at Chemistry is passionate about the work and about life and we’re looking for great people to join our crew.
Community Manager
YOU
Know how social media operates because you’re fluent in the internet. Maybe TikTok sounds and viral Tweets trends make up ~65% of your vocabulary. Maybe you’ve got the best IG captions of anybody you know. Perhaps you’ve curated the greatest Reels algorithm of humankind. Have you replaced Google with blue TikTok comments? Have you asked yourself why Twitter/X seems different from Threads? If so, how many rabbit holes have you dug on YouTube or Reddit? We. Need. To. Know.
Our team is looking for someone takes take prides in being the pulse of a brand social account. This role starts being a community manager; but you’ll be far more than that. We need a community igniter, a community jester, a community member. You’ll be deep in the comments sections & replies as a brand admin. You’ll be identifying trending topics that become into opportunities for brands. You’ll schedule posts in advance, then report back on their stats. Every part of the operation goes through you.
What You’ll Need
- Strong writing skills that can adapt to an established brand voice on each social platform
- A passion for social media and internet culture and a love for the fast-paced nature of social
- Expertise of social media platforms (TikTok, Instagram, Twitter, Facebook, Snapchat, YouTube)
- A combination of analytical skills, curiosity, and a strong interest in people
- Creativity and imagination
- Strong communication and interpersonal skills
- The willingness to experiment on social
- 1-3 years of experience in community management at a brand and/or social, digital, or creative agency, with clear demonstrations of social expertise
- Monitor social media platforms (TikTok, Instagram, Twitter, Facebook, and Reddit) and engage with followers in an authentic, platform specific way and within established brand tone of voice
- Identify trends and opportunities for Chemistry to create content for our clients (in collaboration with social strategists and creatives) that will resonate with followers and/or has potential to pick up PR coverage
- Develop quick-turn social responses that leverage copy, memes, gifs or emojis
- Publish and schedule content through social media management platform and own the content calendar; identify optimization opportunities and apply them to the publishing cadence
- Responsible for cultivating a community across a brand’s social channels and acting as the expert on the community’s needs and interests
- Lead community-focused tactics including surprise and delight initiatives, influencer responses, and UGC
- Support social media performance reports as needed, in collaboration with Media & Analytics
- Act as a resource for creative teams on social specs and guidance
- Collaborate closely with a social strategists on social creative briefs and optimize the social strategy or approach across all channels, as needed. Partner with social strategists channel POVs, competitive audits, etc.