What are the responsibilities and job description for the Community Outreach Coordinator position at Cherokee Elder Care?
Essential Job Functions • Identify and follow through with marketing event opportunities by attending and/or setting up informational booths at community events/functions, health fairs, job fairs, holiday events, etc. • Stay current in outreach efforts by keeping marketing information, brochures and fact sheets available in community businesses, churches and service agencies within the pace service area. • Share information to community groups, families and individuals. • Stays aware of the services and market strengths of other aging service providers as well as their marketing tactics. • Maintains consistent, ongoing contact with existing and potential referral sources. • Provides information and referrals as appropriate to all PACE inquiries. • Coordinates intake and assessment process for potential PACE enrollees. • Accepts initial referrals, inquires and arranges for initial interview of potential participants. • Adjusts schedule as needed to meet the needs of the potential participants to provide and obtain initial intake information; this information may be provided at Cherokee Elder Care, in their home, hospital or other settings as part of the intake process. • Presents intake information to the Cherokee Elder Care team during morning meetings and sets up the potential participants first day of the three day assessment in the absence of the UCAT RN. • Works with the Department of Human Services PACE caseworker in assisting the potential participant and/or family to obtain necessary documents and financial information for Medicaid and Medicare purposes. • Advocates for participant/ family members who may be unable to act on their own behalf to protect themselves or their rights. • Collects and maintains necessary data in the electronic health records in order to generate reports as required by PACE model and Cherokee Elder Care. • Assists the UCAT RN with recertification of medical eligibility within the scope of practice as needed • Participates in the interdisciplinary team process as needed. • Maintains strict confidentiality of all participant information. • Requires regular use of personal vehicle for business purposes. • All other duties assigned by Intake & Marketing Manager. Required Education, Licensure and Experience Education: • Bachelor’s Degree in Social Services, Marketing or related field preferred; or six years related experience and/or training; or equivalent combination of education and experience. Licensure: • Current CPR certificate and first aid training • Current Driver’s License. • Current Vehicle Insurance in compliance with the Cherokee Nation Motor Vehicle Usage and the CEC Transportation Policy and Procedure. • A motor vehicle report (MVR) will be completed upon selection. MVR must meet Cherokee Nation Risk Management driver eligibility criteria. Experience: • Must have 1 year of experience with a frail or elderly population. • Must have 1 year experience utilizing medical terminology. • Must have 1 year of customer/social service experience. • Must have 1 year experience utilizing electronic health records.
About Cherokee Elder Care
PACE Services: Cherokee Elder Care staff work diligently to fulfill the needs of every participant. The caring and professional team at CEC work hard to provide services with respect, dignity, and integrity to meet participants healthcare needs. Services provided by Cherokee Elder Care PACE include: Primary Care Medical Specialties Occupational, Physical, and Speech Therapy Home Health Services Transportation Social Services Behavioral Health Inpatient, Outpatient, and Ambulance Part D Medication with No Copays Medical Equipment Adult Day Health Center Activities and Socialization