Merchant Services Underwriting Analyst

Overview

Chesapeake Bank-

Do you love to learn about business verticals? Would you be good at determining how strong a business prospect is? Would you feel a sense of gratification if you could help a business expand their payment options? If so then our underwriter position is for you....

Summary:

The Merchant Services Underwriting Analyst position is primarily responsible for underwriting of merchant accounts for payment processing. This position is best suited for a motivated, dependable, team player who thrives in a fast-paced work environment.  Chesapeake Payment Systems faces new challenges on a daily basis so it is crucial that all employees embrace change and have the ability to adapt and learn new skills while achieving organizational objectives.  This work environment requires the ability to work independently and problem solve complex situations.

Responsibilities

• Adhere and apply Corporate and Merchant Acquiring policies and procedures while conducting new merchant underwriting reviews
• Conduct ongoing merchant reviews to ensure compliance with the Merchant Acquiring policies and procedures
• Active ownership of underwriting process, including corrections of outstanding items through to completion
• Extract data, perform analysis of data, and distribute daily, monthly and quarterly reporting from various systems regarding analytics
• Assist with answering incoming support calls from the department’s internal and external customer base
• Resolve customer service inquires and incidents in a timely, professional, and positive manner
• Review underwriting trends, variations, patterns to assist with identifying fraudulent and/or suspicious activity
• Assist with preparing audit reports, including findings, analyses and resolutions
• Translate results and communicate findings as meaningful business recommendations to Management and clients as appropriate
• Work as support liaison between Bank and internal and external clients
• Assist with Card Association compliance and reporting requirements
• Assist with the implementation of enterprise level new relationships
• Stay abreast of all new and emerging trends in the industry and apply that learning to job duties
• Collaborate with other staff and departments as necessary to ensure process flows are managed in the most effective manner
• Orchestrate and manage various tasks and projects
• Understand your role as defined by the three lines of defense to maintain a compliance culture that includes risk management processes
• Other duties as assigned

Requirements

• 1 years of underwriting and/or risk analysis experience
• Merchant Services experience preferred but not required
• Ability to handle sensitive and/or confidential material and information in an ethical and professional manner
• Ability to prioritize work load independently
• Strong analytical skills
• Excellent organizational skills
• Ability to work in fast paced environment
• Self-motivated, conscientious and team oriented
• Aptitude to learn new software programs and job functions
• Excellent written and oral communications skills
• Proficient with Microsoft Office applications including Outlook, Word, and Excel