Front Desk Associate

Chesapeake Surgical Associates is a small, solo practitioner, thriving practice presenting a unique Receptionist experience which offers in-depth insight to medical practice and the surgical field. On the job training is also provided. Inquisitive minds are encouraged and appreciated. We are looking for a personable, hard-working, organized person who can multitask and is looking for opportunity to grow. Our goal is to improve Quality of Life not just for our patients but our employees as well.

Responsibilities

• Greet, welcome and check-in patients as soon as they arrive at the office.
• Gather all patient documentation, check accuracy and completion and enter into the patient database.
• Obtain and verify insurance and patient demographics. Ensure that all information is properly entered into the patient database.
• Collect copay's, balances, referrals, and other pertinent financial information.
• Answer, screen and forward incoming phone calls.
• Ensure reception and waiting room area is tidy and presentable.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries
• Maintain strict confidentiality related to medical records and other data. Comply with all company policies and procedures.
• Cross train with the Surgical Scheduler and insurance authorization.
• Maintain procedure, order and pathology log.

Skills

• Computer skills including Proficiency in Microsoft Office Suite
• Experience with Athena or Epic electronic medical records is a plus, but not necessary
• Hands-on experience with office equipment (e.g. fax machines, scanners and printers) is a plus
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service attitude
• High school degree; additional certification in Office Management is a plus, but not necessary

Work Remotely

• No

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Medical Specialty:

• Surgery

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $16 - $20