What are the responsibilities and job description for the Team Member position at Chick-fil-A | Millennium Park?
As a Chick-fil-A Millennium Park Team Member, you will be working at one of only 2 flagship Chick-fil-A locations in the country. It is our job to represent Chicago well through providing professional Chick-fil-A hospitality experience to those who have never encountered it before and exemplify it for those who have.
We are committed to providing a positive and supportive work environment that curates personal and professional growth.
Key Responsibilities:
1. Care for Hospitality:
- Provide friendly, efficient, and personalized service to ensure an exceptional guest experience
- Take orders, process payments, and accurately assemble and deliver orders in a timely manner
- Maintain a clean and organized work area and dining room, ensuring high standards of cleanliness and food safety
2. Skill Development:
- New hires will go through a proper introductory training program
- Promotion Path is visible and the training materials for each promotion is accessible
- All team members will be given regular feedback on their performance; it is a requirement to embrace all feedback
3. Teamwork and Collaboration:
- Work closely with fellow team members to create a positive and supportive work environment
- Communicate your needs and goals clearly to team members and members of leadership
- Contribute to a culture of respect, genuine hospitality, and professionalism
4. Adherence to Policies and Standards:
- Follow company policies, procedures, and guidelines to maintain a safe, clean, and compliant workplace
- Adhere to Chick-fil-A's high standards for food quality, safety, and cleanliness
- Exemplify the Chick-fil-A Core 4 and demonstrate professionalism and integrity in all interactions
REQUIREMENTS
- Must have availability that aligns with the needs of the resterant
- Must have a growth mindset and desire to improve and embrace feedback
- Must have a proven track record of reliability
- Must exhibit great hospitality skills
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.