What are the responsibilities and job description for the Administrative Lead position at Child Guidance Resource Centers?
Job Summary
The Operations Supervisor oversees the coordination and supervision of the Operations Administrators. This role interfaces with employees, management, and clients, focusing on delivering exceptional customer service. Key responsibilities include maintaining knowledge of the Operations Administrator position, providing internal training and education, scheduling assignments, and serving as backfill for shift coverage.
- Maintain a thorough understanding of the Operations Administrator role.
- Develop and implement effective training programs for Operations Administrators.
- Schedule and assign tasks to ensure efficient operations.
- Prioritize and manage workload to meet organizational goals.