Clinical Support Staff

The Children’s Home of Wyoming Conference partners with children, families and communities throughout New York State to inspire hope, develop skills and cultivate healthy relationships for positive futures.

Full Time
$49,000 - $51,000 yearly

The Children's Home NEW Youth Assertive Community Treatment (ACT) program is opening in Ontario County, NY to serve children ages 10-17 with complex mental health needs and their families. Youth ACT provides an evidence-based, team-centered approach that serves as an alternative to out-of-home placement, focusing on improving functioning at home, school, and in the community. The clinical support staff will work collaboratively with the child, family, and team to implement targeted interventions aligned with treatment goals. The clinical Support Staff will support the integration of educational and vocational services into the team’s efforts. By fostering skill development, strengthening family relationships, and promoting pro-social opportunities, this position supports meaningful outcomes for youth and their families.

What you will do:

• Communicate effectively through exemplary verbal and written communication skills, both individually and within a team setting.
• Organize and manage documentation, including progress notes, treatment plans, and entries into the Electronic Health Record (EHR), while maintaining strong computer proficiency in Microsoft Office and EHR systems.
• Work directly with children and youth experiencing severe mental, emotional, and behavioral challenges, and their families, addressing complex, multi-system needs and crisis situations.
• Act as a liaison between children, families, agency personnel, and service providers to coordinate and support care effectively.
• Assist in developing, implementing, and monitoring individualized plans of care, including scheduling and conducting quarterly reviews.
• Provide service interventions that align with treatment goals, including skill-building, training, and education for children and families.
• Participate in mandatory meetings and maintain consistent communication with the Youth ACT team to ensure cohesive and effective service delivery.
• Adhere to evidence-based practices and support the agency's philosophy and mission by performing various clinical support tasks.

REQUIREMENTS:

• Bachelor's Degree in Human Services or related field required
• Master's Degree in Psychology or related field preferred
• At least 2 years of case management
• At least 1 year experience performing documentation in electronic health records system required
• Valid Driver's License required

What we offer:

• Student Loan and Tuition Reimbursement
• Agency-Paid CEUs, License Prep Course, and License Exam
• 403(b) with 6% employer contribution
• Ample PTO and Sick Time
• Childcare Reimbursement
• Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
• Life Insurance
• Employee Assistance Program
• Opportunities for Professional Development

Children’s Home is proud to be an Equal Opportunity Employer that embraces and supports diversity, as it benefits the youth and families we work with. We have created an inclusive and mutually respectful environment for all employees. We seek quality employees that want to be part of a collaborative team and make our mission of partnering with youth and families their long-term goal.

Job Type: Full-time

Pay: $49,000.00 - $51,000.00 per year

Benefits:

• 401(k) matching
• Tuition reimbursement

Schedule:

• 8 hour shift
• On call

Experience:

• Case Management: 2 years (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: On the road

Salary : $49,000 - $51,000