Intake Coordinator / Administrative Assistant

The One SAFE Place Intake coordinator/Administrative assistant is a friendly, and well-organized individual who enjoys working with children and families and is comfortable interacting with staff, families, and agency partners. This position will be one of the first faces our clients and families see when they arrive and the last interaction as they leave. This position will assist with administrative duties in addition to assisting clients and survivors to ensure that guests are provided with a safe, therapeutic environment for healing, recovery, and growth by always adhering to department philosophy and procedures. 

Duties and Responsibilities:

• Follow protocols for front desk security, visitor management, and access control

• Answer phones, text, and emails with appropriate timing and response
• Greet office visitors and community members who come to the office and direct them to the appropriate staff person
• Provide initial informational and service assessment forms to clients. Create a client file, when indicated, and refer to client advocate for follow-through
• Provide crisis intervention and advocacy services by phone and in person as needed
• Provide support to staff, supervisors and administration when needed
• Maintain a tidy workspace at the front desk and multi-use spaces
• Inventory office supplies and order new supplies as needed
• Process donations when they are delivered to OSP. Obtain donor information for receipts

• Answer Crisis hotline calls and direct appropriately
• Provide mandatory Crisis Hotline coverage (may include nights, evenings and weekends)
• Keep and/or deliver mail to recipients

Knowledge, Skills and Abilities:

• Ability to communicate clearly and concisely
• Expert Problem solving
• Planning and organization ability
• Time management skills
• Basic computer and general office equipment literacy skills

Education and Experience:

• High school diploma or equivalent; additional education or certification in administration or related field is preferred
• Experience with office operations and administrative practices
• Satisfactory completion of One Safe Place’s 66-hour domestic violence and sexual assault crisis intervention training (post-hiring requirement)

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Ability to pass a background investigation, including livescan/fingerprinting and undergo pre-employment drug testing

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Prestige Urgent Care Membership
• Paid Time Off

Who We Are 

**The Children’s Legacy Center began in 2016. Our passion is to aid children and youth who have been abused and exploited. We currently achieve this goal by offering forensic interviewing services as a part of our Children’s Advocacy Center. These interviews reduce trauma and help our partner agencies expedite justice for children, youth, and their families. We are now able to build upon this tested and stable foundation and are building out our regional pilot model for exploited children and youth. This model is a diverse, holistic, and far-reaching collection of programs and services that include a fully staffed Behavioral Health Clinic (Center for Resilience), Advocacy and Wraparound Services, and Foster Family Agency, will multiply our impact in the community and beyond. Although each of our team obtains a specific job description, we work collaboratively to develop and expand our organization. We value the health and wellbeing of our team members, more so than the average workplace. The nature of this work is incredibly difficult, so supporting each other is paramount. We’ve got each other’s backs. We strive daily to create an inclusive environment in which all people feel safe, heard, and valued. The Children’s Legacy Center celebrates cultural differences and similarities among all employees, volunteers, families we serve, and members of our partnering agencies. With an amazing team and our community’s support, we truly believe we can accomplish anything!

**The Children’s Legacy Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

**Consistent with the Americans with Disabilities Act (ADA), it is the policy of the Children’s Legacy Center to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. If reasonable accommodation is needed, please contact the Director of Human Resources.