Special Police Officer

Job Description - Special Police Officer (240003E0)Description Special Police Officers (SPO's) will provide protective services for the patients, families, staff, and property of Children's National Health System (CNHS). As directed, CNHS SPO's respond to emergency situations while enforcing the established hospital policies and in accordance with the laws of the District of Columbia. Department personnel must maintain a tactful and courteous demeanor in the exercising of duties. Will perform access control using state of the art technology in order to ensure the safety of patients. Will perform security patrols of the entire campus to proactively identify risks to the hospital. Frequently works with medical professionals in advancement of patient safety.Qualifications Minimum EducationHigh School Diploma or GED (Required)Minimum Work Experience2 years Work experience as a Special Police Officer (Preferred)Required Skills / KnowledgeValid US Driver's license required.Effective oral and written communication skills.Must be able to sit and stand for prolonged periods of time.Must be able to climb stairs in response to emergency situations.Must be able to wear department issued body armor.Must be able to work outdoors if necessary.Ability to handle volatile situations under stressful conditions.Familiarity with Microsoft Office.Must possess excellent customer service skills.Knowledge of the criminal code in Washington, DC.Experience working as an emergency responder (law enforcement, fire / rescue, military).Knowledge of HIPAA rules and restrictions.Required Licenses and CertificationsSpecial Police Officer commission from the Washington DC Metropolitan Police Department. Cardio-Pulmonary Resuscitation (CPR) (Required).Functional Accountabilities SafetyPerform productive security patrols of the hospital, garage and perimeter; recognize conditions which are or will compromise the security and / or safety of the organization and take immediate action to mitigate; proactively and consistently submit work orders to correct safety / security violations discovered during patrols.Immediately notify supervisors of security / safety-related problems or issues.Take proactive measures to mitigate thefts, disturbances and other criminal incidents.Check to ensure that visitors and staff members are wearing proper identification badges / passes; ensure that visitors are properly identified and proactively address issues with non-compliance with visitors which are observed during patrols; adhere to departmental and hospital policies, procedures and directives as it relates to the management and processing of visitors to the hospital.Adhere to post orders for all fixed and patrol positions.Emergency ResponseEnsure a timely and appropriate response for emergency situations.Ensure that the applicable policies, procedures and directives are followed according to the specifics of the emergency situation.Able to effectively de-escalate disruptive behavior.Able to remain in control of emotions and not take acting out behavior exhibited by others personally.Organizational AccountabilitiesOrganizational Commitment / IdentificationPartner in the mission and uphold the core principles of the organization.Committed to diversity and recognizes the value of cultural and ethnic differences.Demonstrate personal and professional integrity.Maintain confidentiality at all times.Customer ServiceAnticipate and respond to customer needs; follow up until needs are met.Teamwork / CommunicationDemonstrate collaborative and respectful behavior.Partner with all team members to achieve goals.Receptive to others’ ideas and opinions.Performance Improvement / Problem-solvingContribute to a positive work environment.Demonstrate flexibility and willingness to change.Identify opportunities to improve clinical and administrative processes.Make appropriate decisions, using sound judgment.Cost Management / Financial ResponsibilityUse resources efficiently.Search for less costly ways of doing things.Primary Location District of Columbia-WashingtonWork Locations CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job Facilities / SecurityOrganization OperationsPosition Status : R (Regular) - FT - Full-TimeShift : VariableWork Schedule : VariableJob Posting Full-Time Salary Range 37232 - 62046.4Children's National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment : a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees, and contractors).#J-18808-Ljbffr