What are the responsibilities and job description for the Access Coordinator Mental Behavioral Health - SECOND SHIFT position at Children's Wisconsin?
At Children’s Wisconsin, we believe kids deserve the best.
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
The MBH Access Department is responsible for the centralized intake and scheduling of patients in the mental and behavioral health department. The MBH Access Coordinator partners with the MBH Care Navigators to deliver a seamless pre-service experience. The MBH Access Coordinator works closely with clinicians and families to determine the needs of the patients, complete scheduling, conduct follow-ups, and equip families with ongoing resources while waiting for their appointment.
11A-3:30P at Summit and 4P-7:30P at Main Campus Walk-In Clinic
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.
We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.
Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/
The MBH Access Department is responsible for the centralized intake and scheduling of patients in the mental and behavioral health department. The MBH Access Coordinator partners with the MBH Care Navigators to deliver a seamless pre-service experience. The MBH Access Coordinator works closely with clinicians and families to determine the needs of the patients, complete scheduling, conduct follow-ups, and equip families with ongoing resources while waiting for their appointment.
- High school education or equivalent required.
- One year experience in registration and/or scheduling required. Customer service experience required.
- Experience working with families of diverse ethnic, cultural and socioeconomic backgrounds strongly preferred.
- Knowledge and experience in mental health preferred.
- Excellent communication and interpersonal skills necessary to gather and share information with providers, patients, families, and team members in a courteous, professional and confidential manner. Ability to maintain positive communication skills during stressful situations.
- Ability to navigate, coordinate multiple services, prioritize and multi-task to meet the needs of patients, parents, and clinic staff.
- Able to work with minimal supervision. Proven independent thinking skills.
- Prior experience working in a Windows environment. Working knowledge of Microsoft Word and Excel.
- Organizational skills necessary to maintain records, coordinate clinic appointments and prioritize work independently.
- Ability to concentrate and pay close attention to detail.
11A-3:30P at Summit and 4P-7:30P at Main Campus Walk-In Clinic
Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.
Certifications/Licenses:
