What are the responsibilities and job description for the Medical Receptionist position at Chippewa Valley Orthopedics and Sports Medicine...?
Job description
Chippewa Valley Orthopedics and Sports Medicine is seeking a hardworking, self-motivated individual to join our medical receptionist team. This individual must have the ability to work in a fast-paced environment and multitask while providing outstanding customer service and maintaining a positive attitude.
Responsibilities would include the following:
- Greeting patients professionally with compassion & empathy
- Interpersonal skills to interact positively with patients who may be upset or stressed
- Checking patients In/Out ensuring all patient information is current and accurate
- Maintaining patient accounts by obtaining, recording, and updating personal and financial information
- Answering, screening, and directing incoming phone calls
- Scheduling appointments by following individual physician pre-determined guidelines
- Coordinating referrals to other providers
- Obtaining insurance authorizations as needed
- Working closely with physicians and their teams
- Other duties as assigned
Skills & Qualifications
- Organization and time management to oversee a variety of tasks effectively
- Interpersonal skills to interact positively with patients & fellow staff members- even in stressful situations
- Multi-tasking with the ability to prioritize and organize work, all while maintaining accuracy- despite frequent interruptions
- Attention to detail & quality
Education
- High School or GED required
- Previous medical office experience to include multi-line telephone, data entry, and customer service desired
- Knowledge of medical terminology is beneficial
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
Healthcare setting:
- Clinic
- Private practice
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Work Location: One location
Salary : $15 - $20