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Leasing Manager

Choice Properties
Kalamazoo, MI Full Time
POSTED ON 2/2/2024 CLOSED ON 3/8/2024

What are the responsibilities and job description for the Leasing Manager position at Choice Properties?

The Wyatt is looking to add a Leasing Manager to our team! The Leasing Manager leads a team of leasing specialists and community assistants whose goal is to provide excellent customer service while running leasing operations. In tandem with other staff and managers, they will work together to provide the best experiences for residents.

MUST HAVE PREVIOUS APARTMENT LEASING EXPERIENCE

As Leasing Manager, responsibilities include but are not limited to:

  • Perform excellent customer service with a good attitude
  • Create a marketing plan using sites like apartments.com, social media, and various promotions, events, and outreach at the WMU campus
  • Employ & perform sales techniques & follow up including phone calls, emails & texting
  • Giving tours of apartments
  • Tweaking roommate match forms as needed to ensure roommate matches are successful
  • Answer phone calls, respond to emails/texts and generally assist everyone we meet.
  • Clerical work such as filing, copying & mailing.
  • Assist management with additional duties if asked.
  • Inspect & document apartments.
  • Use Rent Manager software & the Microsoft Office Suite (Outlook, Excel, Word, etc.)
  • Managing workbooks detailing resident placement and roommate matching.
  • Oversee leasing specialist and their day-to-day tasks.
  • Assist leasing specialists and community assistants with comments/complaints that need escalated customer service.
  • Approving/Denying residential applications.
  • Construct a monthly schedule for leasing staff.

Qualifications: High School Diploma or equivalent

Previous Student Housing Leasing Experience Preferred

Some college or a degree is a plus

Salary: Full time 40-50 hours per week salaried position of between $37,000 and $38,000 annually based on experience plus bonuses and commissions, discounted housing, and health insurance. Expect bonuses and commissions of over 10% of your salary per year.

Job Type: Full-time

Pay: $37,000.00 - $38,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 1 year

Schedule:

  • 8 hour shift

Experience:

  • apartment leasing: 1 year (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $37,000 - $40,000

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