Care Supervisor - Social Services

The Care Supervisor performs duties related to increasing the skill level of care coordinators and assures care is delivered in a manner consistent with strength-based, family centered, and culturally competent values. The Care Supervisor offers consultation and education to providers regarding the values of the model, monitors progress toward treatment goals, and assures that all necessary data for evaluation is gathered and recorded.

Essential Duties and Responsibilities

• Ensures that care coordinators manage caseload within the financial parameters of the case rate or other established financial protocol.
• Ensures that care coordinators use resources and available flex funding to assure that services are based specifically on the needs of the child and family.
• Assures that effective multi-system team decision making processes are performed and result in clinically efficacious, cost effective, outcome based plans of care which build upon the strengths and resources of the family and community.
• Directs staff in proper clinical record keeping, service authorizing, and writing plans of care with The Clinical Manager.
• Presents staff with clinical best practices and current treatment innovations.
• Facilitates a weekly staff training meeting and other training retreats and assists with any reviews from outside stakeholders.
• Collects the completion of all staff “Successes” reports for preparation of outcome reports for reporting to payers.
• Manages case enrollments, assignments, transfers, and disenrollments.
• Provides leadership with multi-agency clinical directors’ workgroup to assure that staffing, billing, and interagency processes are working effectively.
• Uses strengths-based supervision so each person supervised comes to know his/her own strengths and weaknesses and uses strengths in day-to-day work.
• Ensures that each employee supervised has opportunities for personal and professional growth.
• Provides clear expectations for each supervised staff.
• Completes performance evaluations of supervised staff within 4 weeks of due date.
• Provides direct supervision to assigned care coordination staff in a specific program or in a specific location.
• Ensures all elements on the Task Time Line and completed within their associated time parameters.
• Ensures that needs drive decision making.
• Ensures that strengths are effectively incorporated as interventions into plans of care.
• Ensures that individual family beliefs and traditions and incorporated into assessments and treatment plans and that care coordination staff seek culturally similar services and supports.
• Ensures that community services are sought before formal services and works to continually move families to more community-based settings.
• Ensures that parent and family involvement is maintained throughout the service period.
• Demonstrates skill in consensus building, creative problem solving, mediation, and general meeting facilitation.
• Demonstrates flexibility and optimism about the strengths of children and their families.
• May coach care coordinators who need additional skills in target areas.
• May provide overview and training to collaborators and child and family team members on SOC values and approaches, running of the CFT and care coordinator duties and responsibilities.
• Actively participates in internal and external training opportunities.
• Exhibits enthusiasm for learning and personal growth.
• Understands and can describe key components of all Choices’ programs/lines of service.

Qualifications

• Minimum of master’s degree in social work or related human service field. When contractually allowed, a bachelor's degree and requisite experience may be considered.
• Minimum of five years of clinical/management experience in community based behavior health and human services with families and children.
• Clinical Licensure is required.
• Demonstrated two or more years of clinical intervention skills.
• Demonstrated skill in fiscal management activities, team building, and development.
• Strong knowledge of and genuine respect for youth and adults with mental health issues and a firm commitment to empowering their families.
• Strong communication and writing skills. Bilingual skills (especially Spanish) a plus.
• Be certified in the CANS within 30 days of hire and at all times beyond the first 30 days of employment.
• Highly organized and detail oriented.
• Must possess a valid driver’s license in state of residence and auto insurance.
• Demonstrated ability to:
• Work effectively with internal and external individuals, including other professionals in the community.
• Work effectively as a member of a team.
• Effectively communicate to various internal and external audiences in both person and through various electronic media.
• Manage time and work effectively with minimal supervision.
• Effectively manage multiple priorities simultaneously.

Salary Range 55k-60k

Choices will provide the supervision needed to obtain licensure for an LCSW

Benefits Include:

• Medical, Dental, Vision
• Employer Paid Life Insurance, Short & Long Term Disability
• 401k Match
• Tuition Reimbursement
• Paid Parental Leave
• Generous PTO plan
• Qualified employer for the Public Service Loan Forgiveness Program