Soft Count Supervisor

SUMMARY:

The Regional Soft Count Supervisor oversees all aspects of the Regional Soft Count Division of the Finance Department, such as gaming machines, handling table games, and ATM/kiosk drop and count, ensuring compliance with applicable laws, rules and regulations of the Gaming Commission, federal and state laws governing monetary transactions and policies, procedures and controls.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Duties include, but are not limited to:

• The Regional Soft Count Supervisor coordinates and supervises the activities of all soft count employees on property.
• Maintains a thorough, working knowledge of laws, rules and regulations of the Gaming Commission, as well as property policies, procedures and controls.
• Ensures adequate staffing levels in the Regional Soft Count Division of the Finance Department, by interviewing, selecting, training, scheduling, evaluating, assisting with career development, promoting, disciplining and terminating employees, as needed.
• Ensures the integrity of all regional soft count transactions.
• Assists in counting money and reconciling gaming revenue.
• Prepares various reports, including stiff sheets, transfer sheets, reconciles all totals to the Master Summary and forwards all information to appropriate individual(s).
• Maintains all records, reports and other required paperwork in the Regional Soft Count Division of the Finance Department.
• Conducts the necessary research to effectively resolve Regional Soft Count disputes.
• Facilitates the flow of information throughout the property, by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

Promotes the following within the department and among all employees:

• Creates an atmosphere of fun for all casino guests.
• Encourages mutual respect, dignity and integrity with all employees, by setting positive examples at all times.

• Instills an atmosphere that encourages employees to share ideas, discuss concerns and resolve conflicts.

• Retains employees through involvement in employee training and development.

• Explains why we do things, in advance of doing them.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

High school diploma or general education degree (GED) required. Some college courses in banking and finance or related area preferred.

SPECIAL QUALIFICATIONS:

Effective communication skills required. Must be extremely numbers-oriented and computer-literate.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents, such as policy and procedure manuals, maintenance instructions, and other related documents. Ability to respond to inquiries from employees or guests. Ability to communicate effectively in one-on-one and small group situations

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY:

Ability to define problems, collect data, establish facts, and draw valid conclusions.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

A casino environment is typically smoky.

CONDITIONS OF EMPLOYMENT:

The Iowa Tribe of Oklahoma operates a drug-free workplace. The selected individual must submit to and pass applicable drug test. Additionally, the selected individual must be bondable and able to pass a background check in order to obtain a gaming license.