What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Cindy Morgan - State Farm Agent?
Benefits:
- 401(k) matching
- Bonus based on performance
- Opportunity for advancement
- Paid time off
- Training & development
ROLE DESCRIPTION:
As a Customer Service Representative with Cindy Morgan, State Farm Insurance, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We have a supportive atmosphere, want everyone to do their best, be challenged. We thrive on communication, collaboration and community. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
QUALIFICATIONS:
- Communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
Salary : $30,000 - $45,000
Customer Service Representative - State Farm Agent Team Member
Mark Byrd - State Farm Agent -
Salisbury, NC
Customer Relations Representative - State Farm Agent Team Member
Cindy Morgan - State Farm Agent -
Salisbury, NC
Customer Relations Representative - State Farm Agent Team Member
Kristina Cook - State Farm Agent -
China, NC
