What are the responsibilities and job description for the Banquet Employee position at Citizen Potawatomi Nation?
Description
PAY: $12.00 PER Hour
ALL FULL TIME POSITIONS:
Your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, $140.00 Employee plus family.
FUNCTIONS STATEMENT:
- Set up Personnel are responsible for caring for all customers’ needs in the Banquet or Event
MAJOR DUTIES:
- Set up room according to diagram
- Design tables according to contract
- Set up all tables with dishware, glassware, polished silverware, and folded napkins
- Assist with any guest request
- Fold napkins and prepare for any needed item for each contract.
- Set up bars
- Set up sodas, beer, keg holders and kegs, bottled water etc.as needed for banquet or event
- Ensure that room is set according to each contract
- Set up green room with hospitality and amenities as needed for each concert or event
- Break down staging area, bag linen and return all items to their designated place • Prepare room for viewing after each banquet or event
- Professional appearance (well-groomed).
NOTE: The above duties are intended to describe the general nature of work performed by an employee in this position. These statements are not to be considered as an all-inclusive list of the duties, knowledge, skills, abilities and other characteristics of an employee in this position.
Requirements
FACTOR 1: KNOWLEDGE REQUIRED BY THE POSITION
- Knowledge of Public Health prescribed methods of hand washing techniques.
- Knowledge of courteous, appropriate, and inappropriate greeting techniques.
- Knowledge of what constitutes "undue familiarity" with guests and customers.
- Knowledge of infection control factors, i.e., unsanitary cleaning cloths, and personal apparel, sterilization techniques of glasses, dishes, and utensils.
- Knowledge of various beverage recipes.
- Knowledge of techniques of accepting and recording orders and serving food and beverages with the least amount of confusion and distraction for the guests and customers.
- Great people skills
FACTOR 2: SUPERVISORY CONTROLS:
- The incumbent is under the direct supervision of the wait staff manager.
- The supervisor assigns work advice on changes in procedures and is available in the immediate area for assistance when required.
- Routine work is performed independently following set procedures.
- The work is reviewed for accuracy through spot checks, through complaints from customers and through observation of the employee at work.
- When instructions do not apply, the problem is referred to the supervisor.
- These guidelines are generally applicable, but the employee makes adaptations in dealing with problems and unusual situations.
FACTOR 3: GUIDELINES
- Written and oral guides provide specific instructions for doing the work.
- Most instructions are easily memorized and require little interpretation.
FACTOR 4: COMPLEXITY
- The complexity level ranges from a low level to medium level that involves cleaning tables to public relations.
FACTOR 5: SCOPE AND EFFECT:
- The primary purpose of the work is to provide a pleasant experience, quality food and beverages to banquet and event customers.
- This work contributes to the satisfaction of the customer and promotes a positive image for the Citizen Potawatomi Nation
FACTOR 6: PERSONAL CONTACTS:
- Contacts are on a face-to-face basis with guests and customers from all walks of life and from all points of the country and world.
FACTOR 7: PHYSICAL DEMANDS
- Sitting or standing for long periods of time.
- Occasional bending, stooping, kneeling, repetitive motions, intelligible speech, hearing and visual acuity.
- Frequent lifting (up to 50 lbs.).
FACTOR 8: WORK ENVIRONMENT
- Normal restaurant environment.
MINIMUM QUALIFICATIONS FOR CONSIDERATION:
- Must have a High School diploma or GED equivalent.
- Knowledge of basic mathematics skills.
- Excellent communication skills.
- Availability to work weekends, nights, and holidays.
Salary : $12 - $40